Moghavvemi, Sedigheh

University of Malaya

2 papers on CoChatORCID 0000-0002-0628-6906

Most cited papers

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Perceived overall service quality and customer satisfaction: A comparative analysis between local and foreign banks in Malaysia
Moghavvemi, S., Lee, S. T., & Lee, S. P. (2018) · International Journal of Bank Marketing
Customer Service Quality and LoyaltyBanking Sector Performance and Management
Cited by 81
Verified
Effect of external factors on intention–behaviour gap
Moghavvemi, S., Salleh, N. A. M., Sulaiman, A., & Abessi, M. (2015) · Behaviour & Information Technology
Technology Adoption and User BehaviourEntrepreneurship Studies and Influences
Cited by 52

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