Garbarino, Ellen

The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships

Garbarino, E., & Johnson, M. S. (1999) · Journal of Marketing

Customer Service Quality and LoyaltyCustomer churn and segmentation

Cited by 4,899

Gender differences in the perceived risk of buying online and the effects of receiving a site recommendation

Garbarino, E., & Strahilevitz, M. (2004) · Journal of Business Research

Technology Adoption and User BehaviourPrivacy, Security, and Data Protection

Cited by 954

Dynamic pricing in internet retail: Effects on consumer trust

Garbarino, E., & Lee, O. F. (2003) · Psychology & Marketing

Consumer Market Behavior and PricingCustomer Service Quality and Loyalty

Cited by 242

Consumer response to norm-breaking pricing events in e-commerce

Garbarino, E., & Maxwell, S. (2010) · Journal of Business Research

Consumer Market Behavior and PricingExperimental Behavioral Economics Studies

Cited by 126

How cultural differences in uncertainty avoidance affect product perceptions

Anne Lee, J., Garbarino, E., & Lerman, D. (2007) · International Marketing Review

Consumer Behavior in Brand Consumption and IdentificationCultural Differences and Values

Cited by 100

The identification of social norms of price discrimination on the internet

Maxwell, S., & Garbarino, E. (2010) · Journal of Product & Brand Management

Consumer Market Behavior and PricingDigital Platforms and Economics

Cited by 33