Wang, Xuequn

The influence of brand experience and service quality on customer engagement

Prentice, C., Wang, X., & Loureiro, S. M. C. (2019) · Journal of Retailing and Consumer Services

Consumer Behavior in Brand Consumption and IdentificationCustomer Service Quality and Loyalty

Cited by 367

How does artificial intelligence create business agility? Evidence from chatbots

Wang, X., Lin, X., & Shao, B. (2022) · International Journal of Information Management

AI in Service InteractionsInformation Technology Governance and Strategy

Cited by 197

The influence of product and personal attributes on organic food marketing

Prentice, C., Chen, J., & Wang, X. (2019) · Journal of Retailing and Consumer Services

Organic Food and AgricultureConsumer Attitudes and Food Labeling

Cited by 103