Choudrie, Jyoti

AI-based conversational agents: A scoping review from technologies to future directions

Kusal, S., Patil, S., Choudrie, J., Kotecha, K., Mishra, S., & Abraham, A. (2022) · IEEE Access

Speech and dialogue systemsAI in Service Interactions

Cited by 140

The impact of social information system governance, utilization, and capabilities on absorptive capacity and innovation: A case of Austrian SMEs

Limaj, E., Bernroider, E. W. N., & Choudrie, J. (2016) · Information & Management

Innovation and Knowledge ManagementKnowledge Management and Sharing

Cited by 72

Transforming Digital Marketing with Generative AI

Islam, T., Miron, A., Nandy, M., Choudrie, J., Liu, X., & Li, Y. (2024) · Computers

Digital Marketing and Social MediaAI in Service Interactions

Cited by 68