Kaplan, Robert S.

Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I

Kaplan, R. S., & Norton, D. P. (2001) · Accounting Horizons

Accounting and Organizational ManagementCorporate Governance and Management

Cited by 1,898

Linking the Balanced Scorecard to Strategy

Kaplan, R. S., & Norton, D. P. (1996) · California Management Review

Accounting and Organizational ManagementCorporate Governance and Management

Cited by 1,815

Applying the Balanced Scorecard in Healthcare Provider Organizations

Inamdar, N., & Kaplan, R. S. (2002) · Journal of Healthcare Management

Accounting and Organizational ManagementHealthcare Quality and Management

Cited by 265

Administrative Costs Associated With Physician Billing and Insurance-Related Activities at an Academic Health Care System

Tseng, P., Kaplan, R. S., Richman, B. D., Shah, M. A., & Schulman, K. A. (2018) · JAMA

Healthcare Policy and ManagementHealthcare cost, quality, practices

Cited by 160

Adding value by talking more

Kaplan, R. S., Haas, D. A., & Warsh, J. (2016) · New England Journal of Medicine

Patient-Provider Communication in HealthcareHealthcare Systems and Technology

Cited by 39