Araujo, Theo

Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions

Araujo, T. (2018) · Computers in Human Behavior

AI in Service InteractionsSocial Robot Interaction and HRI

Cited by 1,156

In AI we trust? Perceptions about automated decision-making by artificial intelligence

Araujo, T., Helberger, N., Kruikemeier, S., & de Vreese, C. H. (2020) · AI & SOCIETY

Ethics and Social Impacts of AIHuman-Automation Interaction and Safety

Cited by 1,038

Future directions for chatbot research: An interdisciplinary research agenda

Følstad, A., Araujo, T., Law, E. L.-C., Brandtzaeg, P. B., Papadopoulos, S., Reis, L., Baez, M., Laban, G., McAllister, P., Ischen, C., et al. (2021) · Computing

AI in Service InteractionsSpeech and dialogue systems

Cited by 247

How much time do you spend online? Understanding and improving the accuracy of self-reported measures of internet use

Araujo, T., Wonneberger, A., Neijens, P., & de Vreese, C. (2017) · Communication Methods and Measures

Survey Methodology and NonresponseSurvey Sampling and Estimation Techniques

Cited by 237

Digital Trace Data Collection for Social Media Effects Research: APIs, Data Donation, and (Screen) Tracking

Ohme, J., Araujo, T., Boeschoten, L., Freelon, D., Ram, N., Reeves, B. B., & Robinson, T. N. (2024) · Communication Methods and Measures

Misinformation and Its ImpactsComputational and Text Analysis Methods

Cited by 208

Privacy Concerns in Chatbot Interactions

Ischen, C., Araujo, T., Voorveld, H., van Noort, G., & Smit, E. (2020) · Lecture Notes in Computer Science

AI in Service InteractionsPrivacy, Security, and Data Protection

Cited by 152

The Effect of Personalization Techniques in Users' Perceptions of Conversational Recommender Systems

Laban, G., & Araujo, T. (2020) · Proceedings of the 20th ACM International Conference on Intelligent Virtual Agents

Recommender Systems and TechniquesAI in Service Interactions

Cited by 36