Kwan, Irwin

Too much, too little, or just right? Ways explanations impact end users' mental models

Kulesza, T., Stumpf, S., Burnett, M., Yang, S., Kwan, I., & Wong, W.-K. (2013) · 2013 IEEE Symposium on Visual Languages and Human Centric Computing

Explainable Artificial Intelligence (XAI)Usability and User Interface Design

Cited by 388

Tell me more?: the effects of mental model soundness on personalizing an intelligent agent

Kulesza, T., Stumpf, S., Burnett, M., & Kwan, I. (2012) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Recommender Systems and TechniquesUsability and User Interface Design

Cited by 225

An Information Foraging Theory Perspective on Tools for Debugging, Refactoring, and Reuse Tasks

Fleming, S. D., Scaffidi, C., Piorkowski, D., Burnett, M., Bellamy, R., Lawrance, J., & Kwan, I. (2013) · ACM Transactions on Software Engineering and Methodology

Software Engineering ResearchSoftware Engineering Techniques and Practices

Cited by 79

The whats and hows of programmers' foraging diets

Piorkowski, D. J., Fleming, S. D., Kwan, I., Burnett, M. M., Scaffidi, C., Bellamy, R. K. E., & Jordahl, J. (2013) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Software Engineering ResearchSoftware Engineering Techniques and Practices

Cited by 61

End-user debugging strategies: A sensemaking perspective

Grigoreanu, V., Burnett, M., Wiedenbeck, S., Cao, J., Rector, K., & Kwan, I. (2012) · ACM Transactions on Computer-Human Interaction

Spreadsheets and End-User ComputingData Visualization and Analytics

Cited by 60

A principled evaluation for a principled idea garden

Jernigan, W., Horvath, A., Lee, M., Burnett, M., Cuilty, T., Kuttal, S., Peters, A., Kwan, I., Bahmani, F., & Ko, A. (2015) · 2015 IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC)

Teaching and Learning ProgrammingSpreadsheets and End-User Computing

Cited by 28