Valentini, Chiara

Conversational agents in online organization–stakeholder interactions: a state-of-the-art analysis and implications for further research

Syvänen, S., & Valentini, C. (2020) · Journal of Communication Management

AI in Service InteractionsPublic Relations and Crisis Communication

Cited by 56

Does culture matter? Measuring cross-country perceptions of CSR communication campaigns about COVID-19

Colleoni, E., Romenti, S., Valentini, C., Badham, M., Choi, S. I., Kim, S., & Jin, Y. (2022) · Sustainability

Corporate Social Responsibility ReportingCorporate Social Responsibility and Sustainability

Cited by 18