Patrício, Lia
Universidade do Porto · INESC TEC
2 papers on CoChatORCID 0000-0003-2414-1556
Most cited papers
- Verified
Service research priorities in a rapidly changing context
Ostrom, A. L., Parasuraman, A., Bowen, D. E., Patrício, L., & Voss, C. A. (2015) · Journal of Service Research
Service and Product InnovationCustomer Service Quality and Loyalty
Cited by 1,469
- Verified
Value cocreation in service ecosystems: Investigating health care at the micro, meso, and macro levels
Beirão, G., Patrício, L., & Fisk, R. P. (2017) · Journal of Service Management
Service and Product InnovationInnovative Approaches in Technology and Social Development
Cited by 271
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