Roberts-Lombard, Mornay
University of Johannesburg
2 papers on CoChatORCID 0000-0002-5522-8737
Most cited papers
- Verified
Modelling green customer loyalty and positive word of mouth: Can environmental knowledge make the difference in an emerging market?
Issock Issock, P. B., Mpinganjira, M., & Roberts-Lombard, M. (2019) · International Journal of Emerging Markets
Environmental Sustainability in BusinessCustomer Service Quality and Loyalty
Cited by 84
- Verified
Technology readiness and mobile self-service technology adoption in the airline industry: An emerging market perspective
Smit, C., Roberts-Lombard, M., & Mpinganjira, M. (2018) · Acta Commercii
Technology Adoption and User BehaviourHealth, Technology, Consumer Behavior
Cited by 26
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