Mou, Jian

Artificial intelligence innovation in education: A twenty-year data-driven historical analysis

Guan, C., Mou, J., & Jiang, Z. (2020) · International Journal of Innovation Studies

Artificial Intelligence in EducationOnline Learning and Analytics

Cited by 665

Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms

Cheng, X., Zhang, X., Cohen, J., & Mou, J. (2022) · Information Processing & Management

AI in Service InteractionsSocial Robot Interaction and HRI

Cited by 536

Exploring Consumers’ Response to Text-Based Chatbots in e-Commerce: The Moderating Role of Task Complexity and Chatbot Disclosure

Cheng, X., Bao, Y., Zarifis, A., Gong, W., & Mou, J. (2022) · Internet Research

AI in Service InteractionsTechnology Adoption and User Behaviour

Cited by 300

Health beliefs and the valence framework in health information seeking behaviors

Mou, J., Shin, D.-H., & Cohen, J. (2016) · Information Technology & People

Health Literacy and Information AccessibilityHealth, Technology, Consumer Behavior

Cited by 102

How does the anthropomorphism of AI chatbots facilitate users' reuse intention in online health consultation services? The moderating role of disease severity

Liu, W., Jiang, M., Li, W., & Mou, J. (2024) · Technological Forecasting and Social Change

AI in Service InteractionsSocial Robot Interaction and HRI

Cited by 98