Garnefeld, Ina

University of Wuppertal

1 paper on CoChatORCID 0000-0002-1338-0933

Most cited papers

Verified
Growing Existing Customers’ Revenue Streams through Customer Referral Programs
Garnefeld, I., Eggert, A., Helm, S. V., & Tax, S. S. (2013) · Journal of Marketing
Customer Service Quality and LoyaltyCustomer churn and segmentation
Cited by 171

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