Karande, Kiran

Old Dominion University

1 paper on CoChatORCID 0000-0003-4377-8624

Most cited papers

Verified
Recovery Voice and Satisfaction After Service Failure: An Experimental Investigation of Mediating and Moderating Factors
Karande, K., Magnini, V. P., & Tam, L. (2007) · Journal of Service Research
Customer Service Quality and LoyaltyService and Product Innovation
Cited by 176

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