Ganesh, Jaishankar

University of Central Florida

1 paper on CoChatORCID 0000-0002-4507-0083

Most cited papers

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Understanding the Customer Base of Service Providers: An Examination of the Differences between Switchers and Stayers
Ganesh, J., Arnold, M. J., & Reynolds, K. E. (2000) · Journal of Marketing
Customer Service Quality and LoyaltyCustomer churn and segmentation
Cited by 1,305

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