Jones, Paul

Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

Dwivedi, Y. K., Hughes, L., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., Duan, Y., Dwivedi, R., Edwards, J., Eirug, A., et al. (2021) · International Journal of Information Management

Artificial Intelligence ApplicationsImpact of AI and Big Data on Business and Society

Cited by 4,611

Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K., Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., et al. (2023) · International Journal of Information Management

Ethics and Social Impacts of AIArtificial Intelligence Applications

Cited by 4,584

The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services

Balakrishnan, J., Abed, S. S., & Jones, P. (2022) · Technological Forecasting and Social Change

AI in Service InteractionsTechnology Adoption and User Behaviour

Cited by 307

The new normal: The status quo of AI adoption in SMEs

Schwaeke, J., Peters, A., Kanbach, D. K., Kraus, S., & Jones, P. (2025) · Journal of Small Business Management

Impact of AI and Big Data on Business and SocietyArtificial Intelligence Applications

Cited by 241

E‐learning and retention: key factors influencing student withdrawal

Packham, G., Jones, P., Miller, C., & Thomas, B. (2004) · Education + Training

Evasion and Academic Success FactorsOnline and Blended Learning

Cited by 151