Yi, Mun Y.

Understanding information technology acceptance by individual professionals: toward an integrative view

Yi, M. Y., Jackson, J. D., Park, J. S., & Probst, J. C. (2006) · Information & Management

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Empathy Is All You Need: How a Conversational Agent Should Respond to Verbal Abuse

Chin, H., Molefi, L. W., & Yi, M. Y. (2020) · Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

AI in Service InteractionsSocial Robot Interaction and HRI

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