Ranaweera, Chatura

Wilfrid Laurier University

1 paper on CoChatORCID 0000-0001-6593-1680

Most cited papers

Verified
The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting
Ranaweera, C., & Prabhu, J. (2003) · International Journal of Service Industry Management
Customer Service Quality and LoyaltyCustomer churn and segmentation
Cited by 700

Go further with a free account

Verify every reference, keep papers in a library, and ask questions across them.

Sign up - it is free