Taylor, Shirley

Understanding information technology usage: a test of competing models

Taylor, S., & Todd, P. A. (1995) · Information Systems Research

Technology Adoption and User BehaviourInformation Systems Theories and Implementation

Cited by 8,815

Assessing IT Usage: The Role of Prior Experience

Taylor, S., & Todd, P. (1995) · MIS Quarterly

Technology Adoption and User BehaviourGender and Technology in Education

Cited by 2,891

A Three-Component Model of Customer to Service Providers

Bansal, H. S., Irving, P. G., & Taylor, S. F. (2004) · Journal of the Academy of Marketing Science

Customer Service Quality and LoyaltyCustomer churn and segmentation

Cited by 934