Overrides of Medication Alerts in Ambulatory Care
Abstract
BACKGROUND: Electronic prescribing systems with decision support may improve patient safety in ambulatory care by offering drug allergy and drug interaction alerts. However, preliminary studies show that clinicians override most of these alerts. METHODS: We performed a retrospective analysis of 233 537 medication safety alerts generated by 2872 clinicians in Massachusetts, New Jersey, and Pennsylvania who used a common electronic prescribing system from January 1, 2006, through September 30, 2006. We used multivariate techniques to examine factors associated with alert acceptance. RESULTS: A total of 6.6% of electronic prescription attempts generated alerts. Clinicians accepted 9.2% of drug interaction alerts and 23.0% of allergy alerts. High-severity interactions accounted for most alerts (61.6%); clinicians accepted high-severity alerts slightly more often than moderate- or low-severity interaction alerts (10.4%, 7.3%, and 7.1%, respectively; P < .001). Clinicians accepted 2.2% to 43.1% of high-severity interaction alerts, depending on the classes of interacting medications. In multivariable analyses, we found no difference in alert acceptance among clinicians of different specialties (P = .16). Clinicians were less likely to accept a drug interaction alert if the patient had previously received the alerted medication (odds ratio, 0.03; 95% confidence interval, 0.03-0.03). CONCLUSION: Clinicians override most medication alerts, suggesting that current medication safety alerts may be inadequate to protect patient safety.
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Clinicians are less likely to accept drug interaction alerts for patients who had previously received the same medication.
“Others have previously noted that clinicians are less likely to accept drug interaction alerts for patient who had previously received the same medication [28]”
From Effects of workload, work complexity, and repeated alerts on alert fatigue in a clinical decision support system (2017) · cites this paper as [28]
Alert nonadherence, or clinician overrides, occurs for 49%-96% of alerts.
“Alert nonadherence, or clinician overrides, is one key barrier that occurs for 49%–96% of alerts.13–23”
From Clinician collaboration to improve clinical decision support: the Clickbusters initiative (2022) · cites this paper as [20]
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References 23 · Cited by 309
- Authors
- Isaac, T., Weissman, J. S., Davis, R. B., Massagli, M., Cyrulik, A., Sands, D. Z., & Weingart, S. N.
- Affiliations
- Beth Israel Deaconess Medical Center (US)
- Venue
- Archives of Internal Medicine
- Publisher
- American Medical Association (AMA)
- Published
- 2009-02-09
- Volume
- 169
- Issue
- 3
- Pages
- 305
- ISSN
- 0003-9926 (ISSN-L)
- OpenAlex
- W2008174801
- Cited by
- 309
- References
- 23
- Citations by year
- 2026: 3 · 2025: 10 · 2024: 4 · 2023: 12 · 2022: 11 · 2021: 15 · 2020: 17 · 2019: 15 · 2018: 9 · 2017: 17 · 2016: 19 · 2015: 28 · 2014: 21 · 2013: 25 · 2012: 33
- FWCI
- 71.61
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Archives of Internal Medicine (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Health Sciences › Health Professions › Emergency Medical Services › Patient Safety and Medication Errors
- Health Sciences › Medicine › Geriatrics and Gerontology › Pharmaceutical Practices and Patient Outcomes
- Keywords
- medication alerts, alert override, electronic prescribing, clinical decision support, drug interaction alerts, drug allergy alerts, drug safety, outpatient care, patient safety
- MeSH terms
- Adolescent, Adult, Aged, Aged, 80 and over, Ambulatory Care, Drug Hypersensitivity, Drug Interactions, Drug Therapy, Computer-Assisted, Female, Humans, Male, Medication Errors, Medicine, Middle Aged, Practice Patterns, Physicians', Retrospective Studies, Severity of Illness Index, Specialization, United States, Adverse Drug Reaction Reporting Systems, Medical Order Entry Systems, Young Adult
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