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Cited by 302Patient-Provider Communication in HealthcarePalliative Care and End-of-Life IssuesEmpathy and Medical Education

Communication skills training for healthcare professionals working with people who have cancer

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Moore, Philippa M, Rivera, Solange, Bravo-Soto, Gonzalo A, Olivares, Camila, Lawrie, Theresa A·2018·Cochrane Database of Systematic Reviews
DOI 10.1002/14651858.cd003751.pub4
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Communication skills training for healthcare professionals

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  • Whether enhancing HCP's communication skills to have assertiveness in expressing understanding of patients' feelings may help improve interpersonal coping strategies was less studied.

    “Whether enhancing HCP's communication skills to have the assertiveness to express their understanding of patients' feelings during clinical practice may be helpful in improving interpersonal coping strategies was also less studied [2,36].”

    From The efficacy of applying the Interpersonal Effectiveness skills of dialectical behavior therapy into communication skills workshop for clinical nurses (2023) · cites this paper as [36]

    The Discussion (Summary of main results) reports that communication-skills training made healthcare professionals more likely to show empathy, and the Additional information section describes empathy as expressing understanding of patients’ feelings. The review does not establish that this training improves interpersonal coping strategies, or that this particular relationship has been studied less often. (LLM, conf=0.83)

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  • Previous studies found that communication skills trainings had little or no beneficial effects on emotional exhaustion or personal accomplishment among HCP in cancer care, although some improvement in general communication skills was noticed.

    “Nonetheless, previous studies have described that courses of communication skills trainings had little or no beneficial effects on emotional exhaustion or personal accomplishment among HCP involved in the care of cancer patients, although some improvement in general communication skills was noticed[35,36].”

    From The efficacy of applying the Interpersonal Effectiveness skills of dialectical behavior therapy into communication skills workshop for clinical nurses (2023) · cites this paper as [36]

  • There is a paucity of appropriate curricular or postgraduate trainings on patient-centered communication skills for clinical nurses.

    “Moreover, there is a paucity of appropriate curricular or postgraduate trainings on patient-centered communication skills for clinical nurses [8,36,38,39].”

    From The efficacy of applying the Interpersonal Effectiveness skills of dialectical behavior therapy into communication skills workshop for clinical nurses (2023) · cites this paper as [36]

    The Background (page unavailable) says communication-skills training is mandatory in many training programs, but does not assess whether appropriate curricular or postgraduate training is scarce for clinical nurses. Searches for a paucity of such training and for nursing curricula found examples of nurse training, not evidence about its availability. (LLM, conf=0.72)

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References 313 · Cited by 302

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Authors
Moore, P. M., Rivera, S., Bravo-Soto, G. A., Olivares, C., & Lawrie, T. A.
Affiliations
  • Pontificia Universidad Católica de Chile (CL)
  • Pontificia Universidad Catolica de Chile; Family Medicine; Lira 44 Santiago Chile
  • Pontificia Universidad Católica de Chile; Centro Evidencia UC; Diagonal Paraguay 476 Santiago Metropolitana Chile 7770371
  • Evidence-Based Medicine Consultancy; The Old Barn Pipehouse, Freshford Bath UK BA2 7UJ
ORCID
Venue
Cochrane Database of Systematic Reviews
Publisher
Wiley
Published
2018-07-24
Volume
2018
Issue
7
ISSN
  • 1361-6137 (ISSN-L)
  • 1465-1858
DOI
10.1002/14651858.cd003751.pub4
OpenAlex
W4247156904
Cited by
302
References
313
Citations by year
2026: 20 · 2025: 25 · 2024: 41 · 2023: 50 · 2022: 51 · 2021: 45 · 2020: 33 · 2019: 26 · 2018: 2 · 2017: 8 · 2016: 1
FWCI
4.83
Type
journal article
Language
en
Open access
Locations
Cochrane Database of Systematic Reviews (publishedVersion)
Funders
Canadian Medical Association
Topics
  • Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Palliative Care and End-of-Life Issues
  • Health Sciences › Medicine › Psychiatry and Mental health › Empathy and Medical Education
Keywords
communication skills training, healthcare workers, cancer patients, physician-patient communication, cancer care, communication skills

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