Chatbots: Security, privacy, data protection, and social aspects

Hasal, Martin, Nowaková, Jana, Ahmed Saghair, Khalifa, Abdulla, Hussam, Snášel, Václav, Ogiela, Lidia·2021·Concurrency and Computation: Practice and Experience

Cited by (250)

Items 201–250 of 250

  1. Researching Dynamic Capacities of Restaurants for Creating Customer Value in Conditions of Digital Transformation
    Mohamed Youssef Ibrahim Helal, Tatiana F. Palei · 2023 · Vestnik of the Plekhanov Russian University of Economics
  2. اتجاه العملاء نحو التسوق باستخدام روبوتات المحادثة التفاعلية (Chatbots) وعلاقته بالارتباط الرقمى: الدور المعدل للخصوصية المدركة والاستغراق الشرائي
    محمد محمود عبد اللطيف · 2024 · المجلة العملیة التجارة والتمویل
  3. Exploring the Secrets Behind Chatbot Success in Modern Banking
    Saurabh Bhattacharya, Babita Singla · 2024 · Advances in computational intelligence and robotics book series
  4. Chatbot Service: An Integrated Framework of the Customer Journey and Experiential Quality
    Wei‐Lun Chang, Wei-Jou Hsiao · 2024 · SSRN Electronic Journal
  5. Trustworthy Artificial Intelligence for Social Governance
    Zang Leizhen, Xiongwei Song, Yan Changwu · 2024 · 中国社会科学:英文版
  6. AIML-Based Data Analytics to Cost Strategy in Simulating the Logistics Business
    N Sharfunisa, Swarna Surekha Swarna Surekha, N. Pughazendi, Thotakura Veeranna, R Pramodhini, Ramasamy Senthamil Selvan · 2024 · Advances in marketing, customer relationship management, and e-services book series
  7. Protection of Personal Data in Computerized Accounting Programs
    Mehmet Ali Yüzbaşıoğlu · 2024 · European Journal of Formal Sciences and Engineering
  8. Chatbot Personas as a Gateway to Enhanced Learning Experiences
    Theresa Elfriede Isa Zobel, Christoph Meinel · 2025 · Lecture notes in networks and systems
  9. Intrusion Detection System Through Mobile Notifications Using the Internet of Things
    Gustavo Medina-Ángel, Gennadiy N Burlak, Erika Martínez-Sánchez, Pedro Moreno-Bernal, Felipe de Jesús Bonilla Sánchez, Anahi Yelitza de la Cruz-Abarca, José Alberto Hernández Aguilar · 2025 · Communications in computer and information science
  10. A Comprehensive Analysis of Types, Functional Goals and Usability Factors of WhatsApp Chatbots Implemented in Zimbabwe
    Dzinaishe Mpini, Maxmillan Giyane · 2024 · Zimbabwe Conference of Information and Communication Technologies (ZCICT)
  11. Chatbot Security: Unveiling Vulnerabilities and Crafting Mitigation Strategies
    T N Nisha, Vansh Makhija · 2025 · Algorithms for intelligent systems
  12. Business Benefits and Customer Perceptions in Customer Service Chatbots
    Jason van Hamond, Denys Bespalko, Margot M. E. Neggers, Alinda Kokkinou · 2025 · Bled eConference
  13. Integrating AI-Based Chatbots for Automated Customer Support in E-Commerce: Using NLP Models like GPT for Real-Time Customer Service Automation
    Yichen Feng · 2025 · Science and Technology of Engineering Chemistry and Environmental Protection
  14. Humanizing Automation
    Semiu Olawale Makinde, Sakariyahu Shehu, Akeem Apo Ahmed, Abdullahi AbdulRafiu, Azeez Tunbosun Lawal, W. C. Tang · 2025 · IGI Global eBooks
  15. Revolutionizing Online Learning: The Role of Chatbots and Virtual Assistants
    Basem Almoghrbel, Wael Moughrbel, Mehmet Yavuz · 2025 · Özgür Yayınları eBooks
  16. Security evaluation and early warning of company financial system based on grey relational screening
    Hua Guo · 2025 · Journal of Computational Methods in Sciences and Engineering
  17. Securing Conversational AI
    Karthika Veeramani, Ankita Pandey, Saket Shrivastwa · 2025 · Advances in computational intelligence and robotics book series
  18. Examining factors influencing chatbot adoption in Takaful industry: Malaysian evidence
    Hassanudin Mohd Thas Thaker, Zakaria Lacheheb, Bawani Lelchumanan, Jarita Duasa, Farhad Taghizadeh Hesary · 2025 · International Journal of Islamic and Middle Eastern Finance and Management
  19. Application of Full Homomorphic Encryption in Large Language Models
    Vladyslav Tsap · 2025 · Studies in systems, decision and control
  20. Development and Validation of a Chatbot Simulation for Cardiorespiratory Assessment and Diagnosis in Physiotherapy Education
    Andrea Ribeiro, José Lumini‐Oliveira, João Sousa · 2025 · Lecture notes in networks and systems
  21. Effectiveness of Chatbots in Improving Customer Service Response in E-Commerce Applications
    Prabhdeep, Sudiana · 2025 · Proceeding of the Electrical Engineering Computer Science and Informatics
  22. Performance and Security Enhancement in Social Chat
    Shefali Arora, Sherry Verma · 2025 · Lecture notes in networks and systems
  23. The role of AI chatbots in enhancing performance expectancy in higher education – a multigroup SEM approach
    Venkateswarlu Nalluri, A. Sai Manideep, Somya Agrawal, Priyanka Sinha, Mazharunnisa · 2025 · Journal of Applied Research in Higher Education
  24. Reframing AI chatbots as cultural and educational catalysts in health professions education
    Riza Amalia · 2026 · Journal of Taibah University Medical Sciences
  25. Retrieval Augmented Generation Chatbot for Enhancing One Stop Service in Universitas Sebelas Maret
    Haidar Hendri Setyawan, Mutiara Auliya Khadija, Aris Budianto, Mei Lia Tika Nurmala · 2025 · International Conference on Computer, Control, Informatics and its Applications
  26. Student Perspectives on AI in Higher Education: Impacts on Academic Integrity and the Role of AI Writing Tools in Skill Development
    Beverly Dennis, Felicia Muliawan, Kelly Soehaidi, Mediana Aryuni · 2025 · International Conference on Informatics, Multimedia, Cyber and Information System (ICIMCIS)
  27. Integrating the E-SERVQUAL Model with AI-driven Chatbots in Insurance Services to Enhance Millennial Satisfaction in Malaysia: PLS-SEM Approach
    Nornajihah Nadia Hasbullah, Ag Kaifah Riyard Kiflee, Geetha Muthusamy, K. K. Ramachandran, Saiful Anwar · 2026 · Emerald Group Publishing Limited eBooks
  28. Crafting Human-Like Dialogues: Strategies for Enhancing Chatbots Conversational Ability
    Manju Lata, Vibhu Sharma, Lata Gupta, Santosh Kumar · 2026 · Lecture notes in electrical engineering
  29. Mapping the Research Landscape of AI Chatbot Adoption in Tourism and Hospitality
    Huong Luu Thi Thu, Minh Nguyen Cong, Nguyen Huy Tuan, Ly Thi Khanh Le, Dung Dang Thanh · 2026 · International Journal of Knowledge and Systems Science
  30. PUENYAI Bot: A Retrieval-Augmented LLM Chatbot for University Information Services
    Ahmad Amani Rasyidi Bin Ramli, Worarat Krathu, Arif Bramantoro · 2025 · International Conference on Applied Computational Intelligence in Information Systems (ACIIS)
  31. Mapping POPIA Research in South Africa: A Bibliometric Analysis of Data Protection Scholarship
    Phumezo Ntlatywa, Darelle van Greunen · 2025 · International Multidisciplinary Information Technology and Engineering Conference (IMITEC)
  32. Cybersecurity vis-à-vis Data Privacy
    Jipson Joseph · 2026 · IGI Global eBooks
  33. Factors Affecting the Adoption of Chatbots to Answer Users’ Queries in Academic Libraries: A Global Review of Literature
    Bolaji David Oladokun, Panorea Gaitanou · 2026 · Emerald Group Publishing Limited eBooks
  34. AI Chat‐Based Customer Services and Systems
    Qin Gao, Jinhan Zhang · 2026 · Wiley eBooks
  35. Investigating the Effectiveness of COSMIC Method for Sizing Chatbots' Requirements: A Comparative Analysis
    Rahma Becha, Asma Sellami, Nadia Bouassida, A. Idri · 2026 · Journal of Software: Evolution and Process
  36. Chatbot-Administered Surveys in Marketing: A Literature Review
    Yingxue Zhao, Xiaoyi Gao, Leonard J. Paas · 2026 · International Journal of Market Research
  37. Data Governance
    Abhivardhan · 2026 · Springer eBooks
  38. Enhancing Field Activity Reporting through a Real-Time Telegram Chatbot Integrated with the Google Sheets API
    Khansa Nabila, Nuur Wachid Abdulmajid · 2026 · Integrated Science Education Journal
  39. Towards effective chatbot design: privacy implications of anthropomorphic design and the role of privacy assurances
    Shirin Javadi, Nima Kordzadeh · 2026 · Journal of Decision System
  40. Redefining AI for Caribbean Creole: a framework for text and speech recognition
    Christon Nunes, Matthew Mohammed, Keston Smith, Akash Pooransingh, Daniel Joseph Ringis · 2026 · Caribbean Educational Research Journal
  41. The influence of artificial intelligence chatbot marketing activities in customer response: the mediating role of customer–brand relationship quality
    João Morais Lopes, Sofia Gomes · 2026 · Academia Revista Latinoamericana de Administración
  42. A conceptual model for trust in AI-based psychotherapy assistants
    Saeedeh Babaii, Zahra Norouzi, Fatemeh Amirkhani, Leila Servati · 2026 · AI and Ethics
  43. Reaching the last mile? How Design Decisions Shape Medical Device Qualification and Classification of Patient Support Chatbots In The EU
    Milo Marsfeldt Skovfoged, František Kasl, Michal Koščík, Pavel Loutocký, Václav Stupka, Robert Mikulík, Hendrik Ole Knoche · 2026 · ACM Conference on Conversational User Interfaces (CUI)
  44. Chatbot-Based Assistive Technology Enhancing Charging Accessibility for Wheelchair Users in Smart Cities
    Mohammed Kadri, Souad Alaoui, Abdelhalim Hnini, Imane Chlioui · 2026 · Lecture notes in networks and systems
  45. Unveiling the Research Frontiers of Chatbot Adoption in Banking: A Bibliometric Analysis
    C. Dhanya, Ramya K · 2026 · SHS Web of Conferences
  46. Psychological vulnerability in conversational AI: How incentive and urgency manipulations alter trust formation and privacy behaviour across healthcare, financial, commercial, and security contexts
    Stephen Aboshi, Daniel Thomas, Yashar Moshfeghi · 2026 · International Journal of Human-Computer Studies
  47. Chat bot systems in healthcare: AI integration and security measures
    V Mamatha, Kumar U.M. Ashwin, Kavitha J.C · 2026 · Elsevier eBooks
  48. Development and performance of a specialized large language model for restorative treatment planning
    Mohammadjavad Shirani · 2026 · Journal of Prosthetic Dentistry
  49. Chatbot Adoption Intentions in Higher Education: Extending Uses and Gratifications Theory with Perceived Risk and Personal Innovativeness
    Saurabh Sharma, Pritha Dutta, Prashant Sharma, Priyadarshini Muthukrishnan · 2026 · International Journal of Contemporary Educational Research
  50. From Acceptance to Adoption: A TAM-Informed Framework for Business Chatbots in South Africa
    Orebotse Boikanyo, Alta van der Merwe · 2026 · Lecture notes in networks and systems