Self‐reported job burnout among female human service professionals
Abstract
A sample of 135 female human service professionals completed the Maslach Burnout Inventory (MBI) and the Staff Burnout Scale for Health Professionals (SBS), along with measures of job satisfaction, role stress, self‐esteem, alienation, and locus of control. Principal components factor analysis of this battery indicates considerable covariation of self‐reported burnout with job dissatisfaction and perceived role stress, and moderate overlap with more general feelings of alienation and low self‐esteem. Item factor analysis of the 22 MBI items resulted in two independent factors, one defined by the Emotional Exhaustion and Depersonalization items, the other by the Personal Accomplishment items. Item factoring of the SBS produced one large factor which was highly correlated with the MBI exhaustion‐depersonalization factor. Implications of these findings for the construct validity of the MBI and SBS are discussed.
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The measurement of experienced burnout
Maslach, C., & Jackson, S. E. (1981) · Journal of Organizational Behavior · doi:10.1002/job.4030020205 · Cited by 14,496 · see citing works
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Riolli, L., Savicki, V., & Cepani, A. (2002) · Journal of Applied Social Psychology · doi:10.1111/j.1559-1816.2002.tb02765.x · Cited by 2,166 · see citing works
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A meta-analytic examination of the correlates of the three dimensions of job burnout
Lee, R. T., & Ashforth, B. E. (1996) · Journal of Applied Psychology · doi:10.1037/0021-9010.81.2.123 · Cited by 3,262 · see citing works
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Psychometric properties of burnout measures: a systematic review
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Bui, T. H. T., Tran, T. M. D., Nguyen, T. N. T., Vu, T. C., Ngo, X. D., Nguyen, T. H. P., & Do, T. L. H. (2022) · Health Psychology and Behavioral Medicine · doi:10.1080/21642850.2021.2019585 · Cited by 22 · see citing works
- Authors
- Brookings, J. B., Bolton, B., Brown, C. E., & McEvoy, A.
- Affiliations
- Wittenberg University (US)
- Corresponding author
- Bolton, Brian
- Venue
- Journal of Organizational Behavior
- Publisher
- Wiley
- Published
- 1985-04
- Volume
- 6
- Issue
- 2
- Pages
- 143-150
- ISSN
- 0894-3796 (ISSN-L)
- 1099-1379
- OpenAlex
- W2025306642
- Cited by
- 160
- References
- 2
- Citations by year
- 2025: 1 · 2024: 1 · 2023: 2 · 2022: 7 · 2021: 2 · 2020: 2 · 2019: 2 · 2018: 6 · 2017: 4 · 2016: 9 · 2015: 4 · 2013: 9 · 2012: 7
- FWCI
- 3.82
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Organizational Behavior (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Health Sciences › Health Professions › Occupational Therapy › Occupational Health and Burnout
- Social Sciences › Sociology and Political Science › Emotional Labor in Professions
- Keywords
- burnout, Maslach Burnout Inventory, emotional exhaustion, depersonalization, personal accomplishment, job satisfaction, role stress, self-esteem, alienation, locus of control, construct validity, item factor analysis
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