The DOI matches its Crossref record; 25 of the 25 references it cites were found in a registry or an index.
Evidence-Based Survey Design: The Use of a Midpoint on the Likert Scale
Open accessAbstract
Likert-type scales are often used in survey instruments, and practitioners and researchers need to clearly understand the appropriate use of a midpoint in these scales. The authors of this article explore research studies from various disciplines to indicate that there are circumstances when a midpoint should be included and others where it should not. They provide tables, summarizing the benefits and problems in each case as well as evidence-based strategies to employ.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
On the Theory of Scales of Measurement
Stevens, S. S. (1946) · Science · doi:10.1126/science.103.2684.677 · Cited by 4,761 · cited 1×
“In the 1940s, Stanley Smith Stevens, another American psychologist, formulated four types (levels) of measurement: nominal, ordinal, interval, and ratio scales (Stevens, 1946).”
BackgroundPreston, C. C., & Colman, A. M. (2000) · Acta Psychologica · doi:10.1016/s0001-6918(99)00050-5 · Cited by 2,106
Likert scales: how to (ab)use them
Jamieson, S. (2004) · Medical Education · doi:10.1111/j.1365-2929.2004.02012.x · Cited by 1,602
Human competence—engineering worthy performance
Gilbert, T. F. (1978) · NSPI Journal · doi:10.1002/pfi.4180170915 · Cited by 1,069
Resolving the 50‐year debate around using and misusing Likert scales
Carifio, J., & Perla, R. (2008) · Medical Education · doi:10.1111/j.1365-2923.2008.03172.x · Cited by 1,043
Weijters, B., Cabooter, E., & Schillewaert, N. (2010) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2010.02.004 · Cited by 801
A Comparison of Psychometric Properties and Normality in 4-, 5-, 6-, and 11-Point Likert Scales
Leung, S.-O. (2011) · Journal of Social Service Research · doi:10.1080/01488376.2011.580697 · Cited by 706
The Mid-Point on a Rating Scale: Is it Desirable?
Garland, R. (1991) · Cited by 701
Designing Rating Scales for Effective Measurement in Surveys
Krosnick, J. A., & Fabrigar, L. R. (1997) · Wiley Series in Probability and Statistics · doi:10.1002/9781118490013.ch6 · Cited by 528
Chang, L. (1994) · Applied Psychological Measurement · doi:10.1177/014662169401800302 · Cited by 500
Research works printed but not linked: 2
- Alwin, 1991, Sociological methods & research, 139
- Likert, 1932, Archives of Psychology, 22, 5
Cited by
Use of Delphi in health sciences research: A narrative review
Shang, Z. (2023) · Medicine · doi:10.1097/md.0000000000032829 · Cited by 657
Cole, A., Ali, H., Ahmed, A., Hamasha, M., & Jordan, S. (2021) · Journal of Multidisciplinary Healthcare · doi:10.2147/jmdh.s308397 · Cited by 67
Wanda, M., & Pasaribu, P. (2023) · Journal of Business, Management, and Social Studies · doi:10.53748/jbms.v2i3.46 · Cited by 2
Metadata
- Authors
- Chyung, S. Y. Y., Roberts, K., Swanson, I., & Hankinson, A.
- Venue
- Performance Improvement
- Published
- 2017-11
- Volume
- 56
- Issue
- 10
- Pages
- 15-23
- ISSN
- 1090-8811 (ISSN-L)
- OpenAlex
- W2769536523
- Cited by
- 846
- References
- 25
- FWCI
- 36.34
- Type
- journal article
- Language
- en
- Open access
- green
- Licence
- doi.wiley.com/10.1002/tdm_license_1.1 (tdm)
- onlinelibrary.wiley.com/termsAndConditions#vor (vor, 19 d)
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Evidence-Based Survey Design: The Use of a Midpoint on the Likert Scale. https://app.cochat.ai/papers/10.1002/pfi.21727
- The paper
- Chyung, S. Y. Y., Roberts, K., Swanson, I., & Hankinson, A. (2017). Evidence-Based Survey Design: The Use of a Midpoint on the Likert Scale. Performance Improvement. https://doi.org/10.1002/pfi.21727
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.