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Cited by 846

The DOI matches its Crossref record; 25 of the 25 references it cites were found in a registry or an index.

Evidence-Based Survey Design: The Use of a Midpoint on the Likert Scale

Open access
Chyung, Seung Youn Yonnie, Roberts, Katherine, Swanson, Ieva, Hankinson, Andrea·2017·Performance Improvement

Abstract

Likert-type scales are often used in survey instruments, and practitioners and researchers need to clearly understand the appropriate use of a midpoint in these scales. The authors of this article explore research studies from various disciplines to indicate that there are circumstances when a midpoint should be included and others where it should not. They provide tables, summarizing the benefits and problems in each case as well as evidence-based strategies to employ.

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Crossref · 10.1002/pfi.21727

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Citations

Cites

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Research works printed but not linked: 2

  1. Alwin, 1991, Sociological methods & research, 139
  2. Likert, 1932, Archives of Psychology, 22, 5

Cited by

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Metadata

Authors
Chyung, S. Y. Y., Roberts, K., Swanson, I., & Hankinson, A.
Venue
Performance Improvement
Published
2017-11
Volume
56
Issue
10
Pages
15-23
ISSN
1090-8811 (ISSN-L)
OpenAlex
W2769536523
Cited by
846
References
25
FWCI
36.34
Type
journal article
Language
en
Open access
green
Licence

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CoChat. (2026). Citation check: Evidence-Based Survey Design: The Use of a Midpoint on the Likert Scale. https://app.cochat.ai/papers/10.1002/pfi.21727
The paper
Chyung, S. Y. Y., Roberts, K., Swanson, I., & Hankinson, A. (2017). Evidence-Based Survey Design: The Use of a Midpoint on the Likert Scale. Performance Improvement. https://doi.org/10.1002/pfi.21727

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.