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Chatbots: A Framework for Improving Information Security Behaviours using ChatGPT

Gundu, Tapiwa·2023·IFIP Advances in Information and Communication Technology
DOI 10.1007/978-3-031-38530-8_33
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  3. Gundu, T., Flowerday, S.V.: The enemy within: a behavioural intention model and an information security awareness process. In: Information Security for South Africa (ISSA), pp. 1–8. IEEE (2012) · DOI
  4. de Bruijn, H., Janssen, M.: Building cybersecurity awareness: the need for evidence-based framing strategies. Gov. Inf. Q. 34, 1–7 (2017). https://doi.org/10.1016/j.giq.2017.02.007 · DOI
  5. Bada, M., Sasse, A.M., Nurse, J.R.: Cyber security awareness campaigns: why do they fail to change behaviour? arXiv preprint arXiv:1901.02672 (2019) · arXiv
  6. Ajzen, I.: From intentions to actions: a theory of planned behavior. In: Kuhl, J., Beckmann, J. (eds.) Action Control. SSSSP, pp. 11–39. Springer, Heidelberg (1985). https://doi.org/10.1007/978-3-642-69746-3_2 · DOI · Paper page
  7. O’keefe, D.J.: Persuasion: Theory and Research. Sage Publications, Newbury Park (2015)
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  9. Kleebayoon, A., Wiwanitkit, V.: Artificial intelligence, chatbots, plagiarism and basic honesty: comment. Cel. Mol. Bioeng. 16, 173–174 (2023). https://doi.org/10.1007/s12195-023-00759-x · DOI
  10. Mallaboyev, N.M., Sharifjanovna, Q.M., Muxammadjon, Q., Shukurullo, C.: Information security issues. In: Conference Zone, pp. 241–245 (2022)
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  12. Gundu, T., Maronga, V.: IoT Security and Privacy: Turning on the Human Firewall in Smart Farming. In: Kalpa Publications in Computing, pp. 95–104. EasyChair (2019). https://doi.org/10.29007/j2z7 · DOI
  13. Choi, Y.-H.: A framework for making decision on optimal security investment to the proactive and reactive security solutions management. J. Internet Comput. Serv. 15, 91–100 (2014) · DOI
  14. Chen, J., Zhu, Q.: Interdependent strategic security risk management with bounded rationality in the internet of things. IEEE Trans. Inf. Forensics Secur. 14, 2958–2971 (2019). https://doi.org/10.1109/TIFS.2019.2911112 · DOI
  15. Bacudio, A.G., Yuan, X., Chu, B.-T.B., Jones, M.: An overview of penetration testing. Int. J. Netw. Secur. Appl. 3, 19 (2011)
  16. Zakariyya, I., Al-Kadri, M.O., Kalutarage, H.: Resource efficient boosting method for IoT security monitoring. In: 2021 IEEE 18th Annual Consumer Communications & Networking Conference (CCNC), pp. 1–6 (2021). https://doi.org/10.1109/CCNC49032.2021.9369620 · DOI
  17. Stafford, T., Deitz, G., Li, Y.: The role of internal audit and user training in information security policy compliance. Manag. Audit. J. 33, 410–424 (2018). https://doi.org/10.1108/MAJ-07-2017-1596 · DOI
  18. Jang-Jaccard, J., Nepal, S.: A survey of emerging threats in cybersecurity. J. Comput. Syst. Sci. 80, 973–993 (2014). https://doi.org/10.1016/j.jcss.2014.02.005 · DOI · Paper page
  19. Schlette, D., Caselli, M., Pernul, G.: A comparative study on cyber threat intelligence: the security incident response perspective. IEEE Commun. Surv. Tutor. 23, 2525–2556 (2021) · DOI
  20. Mamonov, S., Benbunan-Fich, R.: The impact of information security threat awareness on privacy-protective behaviours. Comput. Human Behav. 83, 32–44 (2018). https://doi.org/10.1016/j.chb.2018.01.028 · DOI
  21. Da Veiga, A.: Comparing the information security culture of employees who had read the information security policy and those who had not: illustrated through an empirical study. Inf. Comput. Secur. 24, 139–151 (2016). https://doi.org/10.1108/ICS-12-2015-0048 · DOI
  22. Gundu, T.: Towards an information security awareness process for engineering SMEs in emerging economies (2013) · DOI
  23. Gundu, T., Modiba, N.: Building competitive advantage from Ubuntu: an African information security awareness model. In: ICISSP, pp. 569–576 (2020) · DOI
  24. Choi, J.H., Hickman, K.E., Monahan, A., Schwarcz, D.: ChatGPT goes to law school (2023). https://papers.ssrn.com/abstract=4335905. https://doi.org/10.2139/ssrn.4335905 · DOI
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  27. Duha, M.S.U.: ChatGPT in education: an opportunity or a challenge for the future? TechTrends 67, 402–403 (2023). https://doi.org/10.1007/s11528-023-00844-y · DOI
  28. Yoo, J., Cho, Y.: ICSA: Intelligent chatbot security assistant using Text-CNN and multi-phase real-time defense against SNS phishing attacks. Expert Syst. Appl. 207, 117893 (2022) · DOI
  29. Gulenko, I.: Chatbot for IT security training: using motivational interviewing to improve security behaviour. In: AIST (supplement), pp. 7–16 (2014)
  30. Hamad, S., Yeferny, T.: A chatbot for information security. arXiv preprint arXiv:2012.00826 (2020) · arXiv
  31. Lo, P.: Warfare ethics in Sunzi’s art of war? Historical controversies and contemporary perspectives. J. Mil. Ethics 11, 114–135 (2012) · DOI
  32. Shropshire, J., Warkentin, M., Sharma, S.: Personality, attitudes, and intentions: predicting initial adoption of information security behaviour. Comput. Secur. 49, 177–191 (2015). https://doi.org/10.1016/j.cose.2015.01.002 · DOI
  33. Ajzen, I.: The theory of planned behaviour: reactions and reflections. Taylor & Francis (2011) · DOI

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Metadata

Authors
Gundu, T.
Venue
IFIP Advances in Information and Communication Technology
Publisher
Springer Nature Switzerland
Published
2023
Pages
418-431
ISSN
  • 1868-4238
  • 1868-422X
DOI
10.1007/978-3-031-38530-8_33
Cited by
14
References
4
Language
en
Licence

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