The DOI matches its Crossref record; 79 of the 79 references it cites were found in a registry or an index.
Sustainable Competitive Advantage in Service Industries: a Conceptual Model and Research Propositions
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
An Evolutionary Theory of Economic Change.
Loasby, B. J., Nelson, R. R., & Winter, S. G. (1983) · The Economic Journal · doi:10.2307/2232409 · Cited by 21,366
Strategic assets and organizational rent
Amit, R., & Schoemaker, P. J. H. (1993) · Strategic Management Journal · doi:10.1002/smj.4250140105 · Cited by 8,425
Asset Stock Accumulation and Sustainability of Competitive Advantage
Dierickx, I., & Cool, K. (1989) · Management Science · doi:10.1287/mnsc.35.12.1504 · Cited by 8,353
Personal Knowledge: Towards a Post-Critical Philosophy
Reid, L. A., & Polanyi, M. (1959) · British Journal of Educational Studies · doi:10.2307/3119338 · Cited by 7,538
Aaker, D. A. (1991) · Cited by 7,166
Information and Consumer Behavior
Nelson, P. (1970) · Journal of Political Economy · doi:10.1086/259630 · Cited by 5,758
Judgment Under Uncertainty: Heuristics and Biases.
Shafer, G. R., Kahnerman, D., Slovic, P., & Tversky, A. (1984) · Journal of the American Statistical Association · doi:10.2307/2288362 · Cited by 5,657
Strategic Factor Markets: Expectations, Luck, and Business Strategy
Barney, J. B. (1986) · Management Science · doi:10.1287/mnsc.32.10.1231 · Cited by 5,548
Relationship Quality in Services Selling: An Interpersonal Influence Perspective
Crosby, L. A., Evans, K. R., & Cowles, D. (1990) · Journal of Marketing · doi:10.1177/002224299005400306 · Cited by 4,763
Social Construction of Reality
(2020) · The SAGE International Encyclopedia of Mass Media and Society · doi:10.4135/9781483375519.n617 · Cited by 4,707
Cited by
Bharadwaj, A. S. (2000) · MIS Quarterly · doi:10.2307/3250983 · Cited by 5,042
An Examination of Selected Marketing Mix Elements and Brand Equity
Yoo, B., Donthu, N., & Lee, S. (2000) · Journal of the Academy of Marketing Science · doi:10.1177/0092070300282002 · Cited by 3,363
Corporate reputation and sustained superior financial performance
Roberts, P. W., & Dowling, G. R. (2002) · Strategic Management Journal · doi:10.1002/smj.274 · Cited by 2,926
The Comparative Advantage Theory of Competition
Hunt, S. D., & Morgan, R. M. (1995) · Journal of Marketing · doi:10.1177/002224299505900201 · Cited by 2,718
Brave new world: service robots in the frontline
Wirtz, J., Patterson, P. G., Kunz, W. H., Gruber, T., Lu, V. N., Paluch, S., & Martins, A. (2018) · Journal of Service Management · doi:10.1108/josm-04-2018-0119 · Cited by 2,315
Metadata
- Authors
- Bharadwaj, S. G., Fahy, J., & Varadarajan, P. R.
- Venue
- Developments in Marketing Science: Proceedings of the Academy of Marketing Science
- Publisher
- Springer International Publishing
- Published
- 2014-11-06
- Pages
- 441-443
- ISSN
- 2363-6165 (ISSN-L)
- 2363-6173
- OpenAlex
- W1988812587
- Cited by
- 1,116
- References
- 79
- FWCI
- 339.04
- Type
- book chapter
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Sustainable Competitive Advantage in Service Industries: a Conceptual Model and Research Propositions. https://app.cochat.ai/papers/10.1007/978-3-319-13248-8_90
- The paper
- Bharadwaj, S. G., Fahy, J., & Varadarajan, P. R. (2015). Sustainable Competitive Advantage in Service Industries: a Conceptual Model and Research Propositions. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. https://doi.org/10.1007/978-3-319-13248-8_90
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.