Insights into Human-Agent Teaming: Intelligent Agent Transparency and Uncertainty
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The findings that communicating uncertainty improved human-AI team performance may not generalize to other tasks and contexts.
“however, they note that their findings may not generalize to other tasks and contexts.”
From Uncertainty as a Form of Transparency: Measuring, Communicating, and Using Uncertainty (2021) · cites this paper as [117]
Communicating and visualizing uncertainty information to operators of unmanned vehicles helped improve human-AI team performance.
“Stowers et al. [117] find that communicating and visualizing uncertainty information to operators of unmanned vehicles helped improve human-AI team performance”
From Uncertainty as a Form of Transparency: Measuring, Communicating, and Using Uncertainty (2021) · cites this paper as [117]
Cites
Trust in Automation: Designing for Appropriate Reliance
Lee, J. D., & See, K. A. (2004) · Human Factors: The Journal of the Human Factors and Ergonomics Society · doi:10.1518/hfes.46.1.50_30392 · Cited by 6,605 · cited 4× · see citing works
“Finally, as stated above, it has been suggested that additional transparency can improve trust on behalf of the human counterpart [9, 10].”
BackgroundInfluentialHumans and automation: Use, misuse, disuse, abuse
Parasuraman, R., & Riley, V. (1997) · Human Factors: The Journal of the Human Factors and Ergonomics Society · doi:10.1518/001872097778543886 · Cited by 4,554 · see citing works
Miller, C. A., & Parasuraman, R. (2007) · Human Factors: The Journal of the Human Factors and Ergonomics Society · doi:10.1518/001872007779598037 · Cited by 434 · see citing works
Designing for Situation Awareness: An Approach to User-Centered Design, Second Edition
Endsley, M. R. (2016) · doi:10.1201/b11371 · Cited by 424 · see citing works
Intelligent agent transparency in human–agent teaming for multi-UxV management
Mercado, J. E., Rupp, M. A., Chen, J. Y. C., Barnes, M. J., Barber, D., & Procci, K. (2016) · Human Factors: The Journal of the Human Factors and Ergonomics Society · doi:10.1177/0018720815621206 · Cited by 403 · see citing works
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Uncertainty as a Form of Transparency: Measuring, Communicating, and Using Uncertainty
Bhatt, U., Antorán, J., Zhang, Y., Liao, Q. V., Sattigeri, P., Fogliato, R., Melançon, G., Krishnan, R., Stanley, J., Tickoo, O., et al. (2021) · Proceedings of the 2021 AAAI/ACM Conference on AI, Ethics, and Society · doi:10.1145/3461702.3462571 · Cited by 225 · see citing works
Smith-Renner, A., Fan, R., Birchfield, M., Wu, T., Boyd-Graber, J., Weld, D. S., & Findlater, L. (2020) · Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3313831.3376624 · Cited by 112 · see citing works
Daronnat, S., Azzopardi, L., Halvey, M., & Dubiel, M. (2021) · Frontiers in Robotics and AI · doi:10.3389/frobt.2021.642201 · Cited by 45 · see citing works
Xu, Z., Song, T., & Lee, Y.-C. (2025) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2025.103455 · Cited by 18 · see citing works
- Authors
- Stowers, K., Kasdaglis, N., Rupp, M., Chen, J., Barber, D., & Barnes, M.
- Affiliations
- DEVCOM Army Research Laboratory (US)
- Corresponding author
- Chen, Jessie
- Venue
- Advances in Intelligent Systems and Computing
- Publisher
- Springer International Publishing
- Published
- 2016-07-02
- Pages
- 149-160
- ISSN
- 2194-5357 (ISSN-L)
- 2194-5365
- OpenAlex
- W2485543143
- Cited by
- 28
- References
- 5
- Citations by year
- 2026: 3 · 2025: 3 · 2024: 1 · 2023: 3 · 2022: 3 · 2021: 3 · 2020: 5 · 2019: 3 · 2018: 1 · 2017: 2 · 2016: 1
- FWCI
- 10.37
- Type
- book chapter
- Language
- en
- Open access
- Locations
- Advances in intelligent systems and computing (publishedVersion)
- Journal of International Crisis and Risk Communication Research (submittedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Human-Automation Interaction and Safety
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Keywords
- human-agent teaming, agent transparency, joint cognitive systems, supervisory control, decision-making, operator performance, reaction time (psychology), perceived workload, perceived usability, trust in agents, human-automation interaction
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