Are Users Satisfied with Assertive Community Treatment in Spite of Personal Restrictions?
Abstract
The purpose of this explorative study was to examine satisfaction among 70 users of 12 Norwegian Assertive Community Treatment teams. The study was carried out among a group of 70 service users, and reveals generally high levels of satisfaction with the service, with satisfaction also being high in comparison to other ACT satisfaction studies. Users under a Community Treatment Order were more satisfied, while users with an alcohol use disorder were less satisfied. Younger service users were less positive than older users. There was no difference in satisfaction between the genders. This study's positive result may reflect the ACT model's focus on user involvement, recovery and building relationships, and the fact that this service has a more holistic approach than previous services that users have experienced.
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References 29 · Cited by 20
- Authors
- Lofthus, A.-M., Westerlund, H., Bjørgen, D., Lindstrøm, J. C., Lauveng, A., Clausen, H., Ruud, T., & Heiervang, K. S.
- Affiliations
- Akershus University Hospital (NO)
- University of Oslo (NO)
- Corresponding author
- Lofthus, Ann-Mari
- Venue
- Community Mental Health Journal
- Published
- 2016-02-11
- Volume
- 52
- Issue
- 8
- Pages
- 891-897
- ISSN
- 0010-3853 (ISSN-L)
- 1573-2789
- OpenAlex
- W2269678809
- Cited by
- 20
- References
- 29
- Citations by year
- 2026: 2 · 2023: 3 · 2022: 3 · 2021: 5 · 2019: 1 · 2018: 5 · 2016: 1
- FWCI
- 3.12
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Community Mental Health Journal (publishedVersion)
- PubMed (publishedVersion)
- Funders
- Norwegian Directorate of Health
- Topics
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Health Sciences › Health Professions › General Health Professions › Mental Health and Patient Involvement
- Health Sciences › Medicine › Psychiatry and Mental health › Schizophrenia research and treatment
- Keywords
- assertive community treatment, user satisfaction, service users, community treatment orders, alcoholism, age differences, gender differences, user participation, recovery, holistic care, mental health services
- MeSH terms
- Adult, Mental Disorders, Community Mental Health Services, Female, Humans, Interviews as Topic, Male, Norway, Patient Care Team, Surveys and Questionnaires, Patient Satisfaction, Patient-Centered Care, Qualitative Research
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