Cited by 9Ethics and Social Impacts of AIDigitalization, Law, and RegulationCybernetics and Technology in Society

A Network Approach to Public Trust in Generative AI

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McIntyre, Andrew, Conover, Lucy, Russo, Federica·2025·Philosophy & Technology

Abstract

As generative AI becomes more deeply integrated into society, building public trust in this technology has emerged as a key challenge for policymakers. Existing approaches, such as the European Commission’s Trustworthy AI framework, largely seek to tackle this issue by offering comprehensive technical and legal measures for promoting a more trustworthy AI industry. However, this paper argues that such approaches are limited in scope and do not fully account for the social complexity of generative AI. As these technologies can now replicate modes of human communication and contribute to our collective knowledge, they cannot be simply considered products to be regulated. Rather, they exist as active social actors and AI policy should reflect this. To better account for this social role, this paper develops a network approach to trust in AI inspired by philosophy of technology and Actor-Network Theory (ANT). This approach argues that trust emerges, first and foremost, from the material interactions between social actors involved in a vast and precarious network. In the context of generative AI, this material network extends far beyond the AI industry to include those various actors that are not directly involved in AI development but that nonetheless influence public trust. As such, this paper argues that the policy goal of establishing trustworthy AI, and thus promoting public trust in AI, is not solely a matter of promoting a more trustworthy AI industry. Rather, to achieve such a goal, more diverse policy solutions need to be devised on the basis of social interactions as part of a whole-of-society approach. Primarily, this paper highlights that public trust in generative AI is influenced by those actors that play a key role in socio-political discourse such as political figures, media organizations, academic institutions and government bodies, among others. As such, public trust in generative AI is linked to trust in our information environment more broadly. To conclude, the paper argues that policymakers seeking to promote trustworthy AI must first seek to combat the current post-truth political crisis and restore public trust in democratic institutions.

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  • A deepfake never exists in isolation: its meaning depends on the discourses that accompany it, users' comments, platforms, viewing devices, and intertextual frameworks.

    “As already noted, a deepfake never exists in isolation: its meaning depends on the discourses that accompany it, the users' comments, the platforms that host it, the viewing devices, and the intertextual frameworks into which it is inserted -this is the network approach developed by SOLARIS project (see McIntyre et al., 2025, Bisconti et al., 2024).”

    From Deepfakes, Democracy, and the Ethics of Synthetic Media: A Synthesis of the SOLARIS Project (2026) · cites this paper as McIntyre et al., 2025

    Section 4, “Relational Materiality of Trust” (page unavailable), describes a network of actors involved in producing, circulating, and receiving AI-generated content online. That supports the sentence’s broad network framing, but this paper does not establish the specific claim that a deepfake’s meaning depends on accompanying discourses, comments, platforms, viewing devices, and intertextual frameworks. (LLM, conf=0.84)

    Experimental — accuracy not yet measured
  • Disruption from AIGC has profound implications for collective knowledge, socio-political discourse, and democratic deliberation.

    “Disruption has profound implications for collective knowledge, socio-political discourse, and democratic deliberation (McIntyre et al., 2025).”

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Research works printed but not linked: 32

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Authors
McIntyre, A., Conover, L., & Russo, F.
Affiliations
  • University of Amsterdam (NL)
  • Utrecht University (NL)
Corresponding author
McIntyre, Andrew
Venue
Philosophy & Technology
Published
2025-10-11
Volume
38
Issue
4
ISSN
  • 2210-5433 (ISSN-L)
  • 2210-5441
OpenAlex
W4415061713
Cited by
9
References
57
Citations by year
2026: 9
FWCI
9.41
Type
journal article
Language
en
Open access
Locations
  • Philosophy & Technology (publishedVersion, cc-by)
  • UvA-DARE (University of Amsterdam) (submittedVersion, cc-by)
  • Utrecht University Repository (Utrecht University) (submittedVersion, other-oa)
Funders
HORIZON EUROPE Framework Programme (101094665)
Topics
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
  • Social Sciences › Law › Digitalization, Law, and Regulation
  • Social Sciences › Arts and Humanities › History and Philosophy of Science › Cybernetics and Technology in Society
Keywords
public trust in AI, generative AI, trustworthy AI, AI policy, actor-network theory, philosophy of technology, social networks, whole-of-society approach, socio-political discourse, post-truth, democratic institutions, information environment

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