The DOI matches its Crossref record; 70 of the 70 references it cites were found in a registry or an index.
Mental Models in Human-Computer Interaction11This chapter appeared in its entirety and is reprinted from Mental Models in Human Computer Interaction: Research Issues about What the User of Software Knows, J.M. Carroll and J.R. Olson, Editors,-The report of the workshop on software human factors: Users mental models, Nancy Anderson, chair, sponsored by the Committee on Human Factors, Commission on Behavioral and Social Sciences and Education, National Research Council, published by the National Academy Press, 1987
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Cites
Shiffrin, R. M., & Schneider, W. (1977) · Psychological Review · doi:10.1037/0033-295x.84.2.127 · Cited by 7,335
Chase, W. G., & Simon, H. A. (1973) · Cognitive Psychology · doi:10.1016/0010-0285(73)90004-2 · Cited by 4,479
Rasmussen, J. (1983) · IEEE Transactions on Systems, Man, and Cybernetics · doi:10.1109/tsmc.1983.6313160 · Cited by 3,434
Cognitive Skills and Their Acquisition
(2013) · Psychology Press eBooks · doi:10.4324/9780203728178 · Cited by 2,912
Controlled and automatic human information processing: I
Schneider, W. E., & Shiffrin, R. M. (1977) · Cited by 2,228
The psychology of human-computer interaction
Rogers, Y. (1984) · Applied Ergonomics · doi:10.1016/0003-6870(84)90205-9 · Cited by 1,970
Some observations on mental models
Norman, D. A. (1983) · Medical Entomology and Zoology · Cited by 1,549
The use of advance organizers in the learning and retention of meaningful verbal material.
Ausubel, D. P. (1960) · Journal of Educational Psychology · doi:10.1037/h0046669 · Cited by 1,389
On looking into the black box: Prospects and limits in the search for mental models.
Rouse, W. B., & Morris, N. M. (1986) · Psychological Bulletin · doi:10.1037/0033-2909.100.3.349 · Cited by 1,218
The keystroke-level model for user performance time with interactive systems
Card, S. K., Moran, T. P., & Newell, A. (1980) · Communications of the ACM · doi:10.1145/358886.358895 · Cited by 1,174
Cited by
Interface Metaphors and User Interface Design
Carroll, J. M., Mack, R. L., & Kellogg, W. A. (1988) · Handbook of Human-Computer Interaction · doi:10.1016/b978-0-444-70536-5.50008-7 · Cited by 345
Self-citationNaiseh, M., Al-Thani, D., Jiang, N., & Ali, R. (2023) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2022.102941 · Cited by 170
Metadata
- Authors
- Carroll, J. M., & Olson, J. R.
- Venue
- Handbook of Human-Computer Interaction
- Publisher
- Elsevier
- Published
- 1988
- Pages
- 45-65
- OpenAlex
- W1490259388
- Cited by
- 274
- References
- 70
- FWCI
- 6.30
- Type
- book chapter
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Mental Models in Human-Computer Interaction11This chapter appeared in its entirety and is reprinted from Mental Models in Human Computer Interaction: Research Issues about What the User of Software Knows, J.M. Carroll and J.R. Olson, Editors,-The report of the workshop on software human factors: Users mental models, Nancy Anderson, chair, sponsored by the Committee on Human Factors, Commission on Behavioral and Social Sciences and Education, National Research Council, published by the National Academy Press, 1987. https://app.cochat.ai/papers/10.1016/b978-0-444-70536-5.50007-5
- The paper
- Carroll, J. M., & Olson, J. R. (1988). Mental Models in Human-Computer Interaction11This chapter appeared in its entirety and is reprinted from Mental Models in Human Computer Interaction: Research Issues about What the User of Software Knows, J.M. Carroll and J.R. Olson, Editors,-The report of the workshop on software human factors: Users mental models, Nancy Anderson, chair, sponsored by the Committee on Human Factors, Commission on Behavioral and Social Sciences and Education, National Research Council, published by the National Academy Press, 1987. Handbook of Human-Computer Interaction. https://doi.org/10.1016/b978-0-444-70536-5.50007-5
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
