The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
Is that a bot running the social media feed? Testing the differences in perceptions of communication quality for a human agent and a bot agent on Twitter
Overview
The claims and statistics of this paper haven’t been checked yet.
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Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
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Citations
Cites
Machines and Mindlessness: Social Responses to Computers
Nass, C., & Moon, Y. (2000) · Journal of Social Issues · doi:10.1111/0022-4537.00153 · Cited by 4,022
Donath, J., & Boyd, D. (2004) · BT Technology Journal · doi:10.1023/b:bttj.0000047585.06264.cc · Cited by 1,399
Goodwill: A reexamination of the construct and its measurement
McCroskey, J. C., & Teven, J. J. (1999) · Communication Monographs · doi:10.1080/03637759909376464 · Cited by 1,236
Social Media as Information Source: Recency of Updates and Credibility of Information
Westerman, D., Spence, P. R., & Van Der Heide, B. (2014) · Journal of Computer-Mediated Communication · doi:10.1111/jcc4.12041 · Cited by 708
Self-citationAnthropomorphism of computers: Is it mindful or mindless?
Kim, Y., & Sundar, S. S. (2012) · Computers in Human Behavior · doi:10.1016/j.chb.2011.09.006 · Cited by 462
Cited by
Ferrara, E., Varol, O., Davis, C., Menczer, F., & Flammini, A. (2016) · Communications of the ACM · doi:10.1145/2818717 · Cited by 1,973
Tucker, J. A., Guess, A., Barbera, P., Vaccari, C., Siegel, A., Sanovich, S., Stukal, D., & Nyhan, B. (2018) · doi:10.2139/ssrn.3144139 · Cited by 1,222
Araujo, T. (2018) · Computers in Human Behavior · doi:10.1016/j.chb.2018.03.051 · Cited by 1,156
Exploring relationship development with social chatbots: A mixed-method study of replika
Pentina, I., Hancock, T., & Xie, T. (2023) · Computers in Human Behavior · doi:10.1016/j.chb.2022.107600 · Cited by 522
Yen, C., & Chiang, M.-C. (2021) · Behaviour & Information Technology · doi:10.1080/0144929x.2020.1743362 · Cited by 297
Metadata
- Authors
- Edwards, C., Edwards, A., Spence, P. R., & Shelton, A. K.
- Venue
- Computers in Human Behavior
- Publisher
- Elsevier BV
- Published
- 2014-04
- Volume
- 33
- Pages
- 372-376
- ISSN
- 0747-5632 (ISSN-L)
- OpenAlex
- W2139786076
- Cited by
- 315
- References
- 5
- FWCI
- 16.25
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Is that a bot running the social media feed? Testing the differences in perceptions of communication quality for a human agent and a bot agent on Twitter. https://app.cochat.ai/papers/10.1016/j.chb.2013.08.013
- The paper
- Edwards, C., Edwards, A., Spence, P. R., & Shelton, A. K. (2014). Is that a bot running the social media feed? Testing the differences in perceptions of communication quality for a human agent and a bot agent on Twitter. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2013.08.013
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
