Cited by 34Social Robot Interaction and HRIEthics and Social Impacts of AIHuman-Automation Interaction and Safety

The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.

On trust in humans and trust in artificial intelligence: A study with samples from Singapore and Germany extending recent research

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Montag, Christian, Becker, Benjamin, Li, Benjamin J.·2024·Computers in Human Behavior: Artificial Humans

Abstract

The AI revolution is shaping societies around the world. People interact daily with a growing number of products and services that feature AI integration. Without doubt rapid developments in AI will bring positive outcomes, but also challenges. In this realm it is important to understand if people trust this omni-use technology, because trust represents an essential prerequisite (to be willing) to use AI products and this in turn likely has an impact on how much AI will be embraced by national economies with consequences for the local work forces. To shed more light on trusting AI, the present work aims to understand how much the variables trust in AI and trust in humans overlap. This is important to understand, because much is already known about trust in humans, and if the concepts overlap, much of our understanding of trust in humans might be transferable to trusting AI. In samples from Singapore (n = 535) and Germany (n = 954) we could observe varying degrees of positive relations between the trust in AI/humans variables. Whereas trust in AI/humans showed a small positive association in Germany, there was a moderate positive association in Singapore. Further, this paper revisits associations between individual differences in the Big Five of Personality and general attitudes towards AI including trust. The present work shows that trust in humans and trust in AI share only small amounts of variance, but this further depends on culture (varying here from about 4-10 percent o…

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Research works printed but not linked: 12

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Metadata

Authors
Montag, C., Becker, B., & Li, B. J.
Affiliations
  • Universität Ulm (DE)
  • University of Hong Kong (HK)
  • Nanyang Technological University (SG)
Corresponding author
Montag, Christian
Venue
Computers in Human Behavior: Artificial Humans
Publisher
Elsevier BV
Published
2024-08
Volume
2
Issue
2
Pages
100070
ISSN
2949-8821 (ISSN-L)
OpenAlex
W4396792709
Cited by
34
References
4
Citations by year
2026: 11 · 2025: 18 · 2024: 5
FWCI
16.23
Type
journal article
Language
en
Open access
Locations
  • Computers in Human Behavior Artificial Humans (publishedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Funders
Nanyang Technological University
Topics
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
  • Physical Sciences › Computer Science › Artificial Intelligence › Ethics and Social Impacts of AI
  • Social Sciences › Human Factors and Ergonomics › Human-Automation Interaction and Safety
Keywords
trust in AI, Big Five personality traits, attitudes toward AI, cross-cultural comparison, artificial intelligence adoption, Singapore, Germany

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