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Cited by 246Technology Adoption and User BehaviourInformation Systems and Technology ApplicationsE-Government and Public Services

The DOI matches its Crossref record; 61 of the 61 references it cites were found in a registry or an index.

An analysis on the unified theory of acceptance and use of technology theory (UTAUT): Acceptance of electronic document management system (EDMS)

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Ayaz, Ahmet, Yanartaş, Mustafa·2020·Computers in Human Behavior Reports
DOI 10.1016/j.chbr.2020.100032
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Abstract

Public Institutions need information systems that facilitate management of generated documents during business processes on a digital platform. Development of information and communication technologies facilitated the transfer of documents to digital platforms which caused the emergence of Electronic Document Management System (EDMS). Institutions are utilizing EDMS in order to keep records securely and improve business processes. EDMS have many benefits such as improvement of efficiency and productivity, reduction of errors, increase in quality of service and reduction of costs. On the other hand, while EDMS offers many benefits to its users, it also has made it imperative to adopt the new technological system. For this reason, it becomes essential to understand the factors that affect the intention of use of EDMS. This study researches the factors that affect the adoption and use of EDMS in Bartın University by using the unified theory of acceptance and use of technology (UTAUT). In this research, data was analyzed by using R software program and Structural Equation Modelling (SEM). Based on the findings, 61% of the intention of use of EDMS has been explained by performance expectancy and social influence factors with in the proposed model. Empirical findings suggest that the factors of performance expectancy and social influence has a positive effect on the intention of use but of effort expectancy factor does not have a positive effect.

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Research works printed but not linked: 3

  1. Hooper, 2008, Structural equation modelling: Guidelines for determining modelfit, Electronic Journal of Business Research Methods, 6, 53
  2. Oktal, 2013, Analysing the factors affecting the user acceptance of information systems from the UTAUT perspective, Journal of Hacettepe University Faculty of Economics and Administrative Sciences, 31, 153
  3. Zhou, 2012, Examining location-based services usage from the perspectives of UTAUT and privacy risk, Journal of Electronic Commerce Research, 13, 135

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Metadata

Authors
Ayaz, A., & Yanartaş, M.
Affiliations
  • Bartin University (TR)
  • Düzce Üniversitesi (TR)
Corresponding author
Ayaz, Ahmet
ORCID
Venue
Computers in Human Behavior Reports
Publisher
Elsevier BV
Published
2020-08
Volume
2
Pages
100032
ISSN
2451-9588 (ISSN-L)
DOI
10.1016/j.chbr.2020.100032
OpenAlex
W3091899714
Semantic Scholar
5667f46f6eb4354f8ce95ecbebad2358da91c251
Cited by
246
References
61
Citations by year
2026: 32 · 2025: 63 · 2024: 46 · 2023: 51 · 2022: 31 · 2021: 23
FWCI
26.05
Type
journal article
Language
en
Open access
Licence
Locations
  • Computers in Human Behavior Reports (publishedVersion, cc-by-nc-nd)
  • DSpace - Düzce (Duzce University) (submittedVersion, cc-by-nc-nd)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Information Systems and Technology Applications
  • Social Sciences › Political Science and International Relations › E-Government and Public Services
Keywords
Unified Theory of Acceptance and Use of Technology, electronic document management systems, technology acceptance, intention to use, performance expectancy, social influence, effort expectancy, public institutions, university information systems, digital records management

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