IoT and AI for smart government: A research agenda
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A systematic overview of the implications of AI use in government for public governance is still lacking.
“Although "researchers, practitioners, and policymakers are starting to pay attention to AI governance, policies, and regulatory issues" (Wang & Siau, 2018, p. 3;also see European Commission, 2020;Kankanhalli et al., 2019), a systematic overview of the implications of AI use in government for public governance is still lacking.”
From Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda (2021) · cites this paper as Kankanhalli et al., 2019
Various research agendas centered around AI use in the public sector have already been developed.
“Various research agendas centered around AI use in the public sector have already been developed (e.g., Dwivedi et al., 2019;Gomes de Sousa et al., 2019;Kankanhalli et al., 2019).”
From Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda (2021) · cites this paper as Kankanhalli et al., 2019
Several studies refer to scalability problems.
“However, several studies also refer to scalability problems (Kankanhalli et al., 2019).”
From Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda (2021) · cites this paper as Kankanhalli et al., 2019
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References 30 · Cited by 314
- Authors
- Kankanhalli, A., Charalabidis, Y., & Mellouli, S.
- Affiliations
- National University of Singapore (SG)
- University of the Aegean (GR)
- Université Laval (CA)
- Corresponding author
- Kankanhalli, Atreyi
- Charalabidis, Yannis
- Mellouli, Sehl
- Venue
- Government Information Quarterly
- Publisher
- Elsevier BV
- Published
- 2019-04
- Volume
- 36
- Issue
- 2
- Pages
- 304-309
- ISSN
- 0740-624X (ISSN-L)
- OpenAlex
- W2921398341
- Cited by
- 314
- References
- 30
- Citations by year
- 2026: 34 · 2025: 46 · 2024: 46 · 2023: 62 · 2022: 53 · 2021: 32 · 2020: 34 · 2019: 7
- FWCI
- 133.22
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Government Information Quarterly (publishedVersion)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Physical Sciences › Engineering › Media Technology › Smart Cities and Technologies
- Physical Sciences › Computer Science › Information Systems › Internet of Things and AI
- Keywords
- Internet of Things, artificial intelligence, smart government, public sector technology adoption, smart city services, public safety, transportation, energy, health care, research agenda
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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