The DOI matches its Crossref record; 8 of the 8 references it cites were found in a registry or an index.
Social media applications and emergency management: A literature review and research agenda
Abstract
Abstract Social media applications have proven to be a dependable communication channel even when traditional methods fail. Their application to emergency management offers new benefits to the domain. For instance, analysis of information as the event unfolds may increase situational awareness, news and alerts may reach larger audiences in less time and decision makers may monitor public activities as well as coordinate with stakeholders. With such benefits, it seems the adoption of social media applications to emergency management should be automatic. However, their implementation introduces risks as well. To better understand the benefits and challenges, a review and analysis of the literature regarding the application of social media to emergency management was conducted. Identified research gaps were mapped into social and technological challenges. These challenges were then analyzed to set research directions for practitioners and researchers.
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Cites
Users of the world, unite! The challenges and opportunities of Social Media
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Social media: The new hybrid element of the promotion mix
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Crisis management in hindsight: Cognition, communication, coordination, and control
Comfort, L. K. (2007) · Public Administration Review · doi:10.1111/j.1540-6210.2007.00827.x · Cited by 940
Houston, J. B., Hawthorne, J., Perreault, M. F., Park, E. H., Goldstein Hode, M., Halliwell, M. R., Turner McGowen, S. E., Davis, R., Vaid, S., McElderry, J. A., et al. (2015) · Disasters · doi:10.1111/disa.12092 · Cited by 869
Processing Social Media Messages in Mass Emergency: A Survey
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A work-in-process literature review: Incorporating social media in risk and crisis communication
Veil, S. R., Buehner, T., & Palenchar, M. J. (2011) · Journal of Contingencies and Crisis Management · doi:10.1111/j.1468-5973.2011.00639.x · Cited by 677
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Cited by
The Acceptance of Using Information Technology for Disaster Risk Management: A Systematic Review
Meechang, K., Leelawat, N., Tang, J., Kodaka, A., & Chintanapakdee, C. (2020) · Engineering Journal · doi:10.4186/ej.2020.24.4.111 · Cited by 65
“Social media/SNS was found to be potential tools for supporting domains such as providing information, making alerts in less time, and monitoring [35].”
BackgroundMethodInfluentialDai, J., Zhao, Y., & Li, Z. (2024) · International Journal of Disaster Risk Reduction · doi:10.1016/j.ijdrr.2024.104268 · Cited by 26
Metadata
- Authors
- Luna, S., & Pennock, M. J.
- Venue
- International Journal of Disaster Risk Reduction
- Publisher
- Elsevier BV
- Published
- 2018-06
- Volume
- 28
- Pages
- 565-577
- ISSN
- 2212-4209 (ISSN-L)
- OpenAlex
- W2782760983
- Cited by
- 164
- References
- 8
- FWCI
- 33.63
- Type
- journal article
- Language
- en
- Open access
- closed
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
