The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Festivalscapes and patrons' emotions, satisfaction, and loyalty
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Citations
Cites
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
Oliver, R. L. (1980) · Journal of Marketing Research · doi:10.1177/002224378001700405 · Cited by 14,494
The Behavioral Consequences of Service Quality
Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996) · Journal of Marketing · doi:10.2307/1251929 · Cited by 12,003
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
Bitner, M. J. (1992) · Journal of Marketing · doi:10.2307/1252042 · Cited by 7,271
A national customer satisfaction barometer: the Swedish experience
Fornell, C. (1992) · Journal of Marketing · doi:10.2307/1252129 · Cited by 5,641
Product/Consumption-Based Affective Responses and Postpurchase Processes
Westbrook, R. A. (1987) · Journal of Marketing Research · doi:10.1177/002224378702400302 · Cited by 2,462
Oliver, R. L., & Swan, J. E. (1989) · Journal of Marketing · doi:10.1177/002224298905300202 · Cited by 2,084
Suppressor Variables in Path Models: Definitions and Interpretations
MAASSEN, G. H., & BAKKER, A. B. (2001) · Sociological Methods & Research · doi:10.1177/0049124101030002004 · Cited by 407
Cited by
Prayag, G., Hosany, S., Muskat, B., & Del Chiappa, G. (2017) · Journal of Travel Research · doi:10.1177/0047287515620567 · Cited by 924
Shiau, W.-L., & Luo, M. M. (2012) · Computers in Human Behavior · doi:10.1016/j.chb.2012.07.030 · Cited by 471
Zhu, L., Li, H., Wang, F.-K., He, W., & Tian, Z. (2020) · Aslib Journal of Information Management · doi:10.1108/ajim-11-2019-0308 · Cited by 369
Consumer Engagement with Brand Posts on Social Media in Consecutive Stages of the Customer Journey
Demmers, J., Weltevreden, J. W. J., & van Dolen, W. M. (2020) · International Journal of Electronic Commerce · doi:10.1080/10864415.2019.1683701 · Cited by 170
Ladhari, R., Souiden, N., & Ladhari, I. (2011) · Journal of Financial Services Marketing · doi:10.1057/fsm.2011.10 · Cited by 153
Metadata
- Authors
- Lee, Y.-K., Lee, C.-K., Lee, S.-K., & Babin, B. J.
- Venue
- Journal of Business Research
- Publisher
- Elsevier BV
- Published
- 2008-01
- Volume
- 61
- Issue
- 1
- Pages
- 56-64
- ISSN
- 0148-2963 (ISSN-L)
- OpenAlex
- W2076603180
- Cited by
- 660
- References
- 7
- FWCI
- 30.48
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Festivalscapes and patrons' emotions, satisfaction, and loyalty. https://app.cochat.ai/papers/10.1016/j.jbusres.2006.05.009
- The paper
- Lee, Y.-K., Lee, C.-K., Lee, S.-K., & Babin, B. J. (2008). Festivalscapes and patrons' emotions, satisfaction, and loyalty. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2006.05.009
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
