The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
The effects of e-mass customization on consumer perceived value, satisfaction, and loyalty toward luxury brands
Overview
The claims and statistics of this paper haven’t been checked yet.
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Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
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Self-check
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Citations
Cites
The Behavioral Consequences of Service Quality
Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996) · Journal of Marketing · doi:10.2307/1251929 · Cited by 12,003
The Elaboration Likelihood Model of Persuasion
Petty, R. E., & Cacioppo, J. T. (1986) · Communication and Persuasion · doi:10.1007/978-1-4612-4964-1_1 · Cited by 3,202
Consumers' Need for Uniqueness: Scale Development and Validation
Tian, K. T., Bearden, W. O., & Hunter, G. L. (2001) · Journal of Consumer Research · doi:10.1086/321947 · Cited by 1,791 · cited 1×
“…was measured with four items adapted from Srinivasan, Anderson, and Ponnavolu (2002) and revised for the current study; past loyalty was measured with four items (Boo, Busser, & Baloglu, 2009); future loyalty with three items (Kwon & Lennon, 2009); and NFU with 12 items (Tian et al., 2001).”
Method
Cited by
Shi, T., Huang, R., & Sarigöllü, E. (2022) · Journal of Environmental Management · doi:10.1016/j.jenvman.2021.114114 · Cited by 51
Metadata
- Authors
- Yoo, J., & Park, M.
- Venue
- Journal of Business Research
- Publisher
- Elsevier BV
- Published
- 2016-12
- Volume
- 69
- Issue
- 12
- Pages
- 5775-5784
- ISSN
- 0148-2963 (ISSN-L)
- OpenAlex
- W2415913580
- Cited by
- 233
- References
- 3
- FWCI
- 33.39
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: The effects of e-mass customization on consumer perceived value, satisfaction, and loyalty toward luxury brands. https://app.cochat.ai/papers/10.1016/j.jbusres.2016.04.174
- The paper
- Yoo, J., & Park, M. (2016). The effects of e-mass customization on consumer perceived value, satisfaction, and loyalty toward luxury brands. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2016.04.174
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
