The DOI matches its Crossref record; 16 of the 16 references it cites were found in a registry or an index.
The influence of greenwashing perception on green purchasing intentions: The mediating role of green word-of-mouth and moderating role of green concern
Abstract
Abstract With consumers’ increasing awareness of environmental problems, green marketing is becoming an important approach for firms to gain a competitive advantage. However, green marketing decoupled from substantive action tends to be perceived as greenwashing by consumers. Compared to a large body of green marketing research, little work has focused on consumers’ greenwashing perceptions and its associated consequences. Thus, based on the attitude-behaviour-context theory, this study explored whether and how consumers’ greenwashing perceptions influence their green purchasing intentions by integrating the mediating role of green word-of-mouth (WOM) and the moderating role of green concern. Using a questionnaire survey of 553 consumers of batteries in China, the results demonstrate that consumers’ greenwashing perceptions not only have a direct negative impact on green purchasing intentions, but also have indirect negative effects via green WOM. Further, green concern strengthens the negative relationship between greenwashing perceptions and green purchasing intentions. Hence, this study suggests that firms should promote substantive environmental initiatives rather than greenwashing to ensure consumers and increase sales.
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Cited by
Concepts and forms of greenwashing: a systematic review
de Freitas Netto, S. V., Sobral, M. F. F., Ribeiro, A. R. B., & Soares, G. R. D. L. (2020) · Environmental Sciences Europe · doi:10.1186/s12302-020-0300-3 · Cited by 1,360
Why do retail consumers buy green apparel? A knowledge-attitude-behaviour-context perspective
Dhir, A., Sadiq, M., Talwar, S., Sakashita, M., & Kaur, P. (2021) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2020.102398 · Cited by 469
Why Do Consumers Make Green Purchase Decisions? Insights from a Systematic Review
Zhang, X., & Dong, F. (2020) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph17186607 · Cited by 337
Yusoff, Y. M., Omar, M. K., Kamarul Zaman, M. D., & Samad, S. (2019) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2019.06.153 · Cited by 336
Green purchase intention: Effects of electronic service quality and customer green psychology
Ahmad, W., & Zhang, Q. (2020) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2020.122053 · Cited by 316
Metadata
- Authors
- Zhang, L., Li, D., Cao, C., & Huang, S.
- Venue
- Journal of Cleaner Production
- Publisher
- Elsevier BV
- Published
- 2018-06
- Volume
- 187
- Pages
- 740-750
- ISSN
- 0959-6526 (ISSN-L)
- OpenAlex
- W2792245420
- Cited by
- 569
- References
- 16
- FWCI
- 46.85
- Type
- journal article
- Language
- en
- Open access
- closed
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- Zhang, L., Li, D., Cao, C., & Huang, S. (2018). The influence of greenwashing perception on green purchasing intentions: The mediating role of green word-of-mouth and moderating role of green concern. Journal of Cleaner Production. https://doi.org/10.1016/j.jclepro.2018.03.201
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.