The DOI matches its Crossref record; 65 of the 65 references it cites were found in a registry or an index.
Impact of online WOM on destination trust and intention to travel: A medical tourism perspective
Open accessAbstract
Abstract Electronic word-of-mouth (WOM), also known as eWOM, is one of the most influential sources of information on the web. The aim of this study is to examine the impact of online WOM on destination trust and intention to travel in the medical tourism sector. In addition, the paper examines the moderating effect of income on the researched variables. Structural equation modeling is applied to examine the interplay between the proposed variables, using a sample of 216 respondents. The empirical results suggest that: online WOM positively influences destination trust and intention to travel; destination trust positively influences intention to travel; rising income strengthens the relationship between online WOM and intention to travel; and rising income weakens the relationship between destination trust and intention to travel. Implications and future research directions are discussed.
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Pop, R.-A., Săplăcan, Z., Dabija, D.-C., & Alt, M.-A. (2022) · Current Issues in Tourism · doi:10.1080/13683500.2021.1895729 · Cited by 702
Zhong, L., Deng, B., Morrison, A. M., Coca-Stefaniak, J. A., & Yang, L. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph182010875 · Cited by 151
Your Hometown Matters: Popularity-Difference Bias in Online Reputation Platforms
Kokkodis, M., & Lappas, T. (2020) · Information Systems Research · doi:10.1287/isre.2019.0895 · Cited by 48
Shen, Y., Jo, W., & Joppe, M. (2022) · Journal of Hospitality and Tourism Management · doi:10.1016/j.jhtm.2022.07.003 · Cited by 36
Saleh, M. I. (2025) · Journal of Travel Research · doi:10.1177/00472875231214727 · Cited by 15
Metadata
- Authors
- Abubakar, A. M., & Ilkan, M.
- Venue
- Journal of Destination Marketing & Management
- Publisher
- Elsevier BV
- Published
- 2016-09
- Volume
- 5
- Issue
- 3
- Pages
- 192-201
- ISSN
- 2212-571X (ISSN-L)
- OpenAlex
- W2235011900
- Cited by
- 482
- References
- 65
- FWCI
- 73.36
- Type
- journal article
- Language
- en
- Open access
- green
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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