Cited by 34Topic ModelingInformation Retrieval and Search BehaviorNatural Language Processing Techniques

Evaluating LLMs on document-based QA: Exact answer selection and numerical extraction using CogTale dataset

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Rasool, Zafaryab, Kurniawan, Stefanus, Balugo, Sherwin, Barnett, Scott, Vasa, Rajesh, Chesser, Courtney, Hampstead, Benjamin M., Belleville, Sylvie +2 more·2024·Natural Language Processing Journal

Abstract

Document-based Question-Answering (QA) tasks are crucial for precise information retrieval. While some existing work focus on evaluating large language model’s (LLMs) performance on retrieving and answering questions from documents, assessing the LLMs performance on QA types that require exact answer selection from predefined options and numerical extraction is yet to be fully assessed. In this paper, we specifically focus on this underexplored context and conduct empirical analysis of LLMs (GPT-4 and GPT-3.5) on question types, including single-choice, yes–no, multiple-choice, and number extraction questions from documents. We use the CogTale dataset for evaluation, which provide human expert-tagged responses, offering a robust benchmark for precision and factual grounding. We found that LLMs, particularly GPT-4, can precisely answer many single-choice and yes–no questions given relevant context, demonstrating their efficacy in information retrieval tasks. However, their performance diminishes when confronted with multiple-choice and number extraction formats, lowering the overall performance of the models on this task, indicating that these models may not yet be sufficiently reliable for the task. This limits the applications of LLMs on applications demanding precise information extraction and inference from documents, such as meta-analysis tasks. Our work offers a framework for ongoing dataset evaluation, ensuring that LLM applications for information retrieval and document analysis continue to meet evolving standards.

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  • Large language models have shown remarkable versatility in various generative tasks such as writing, drawing, and question answering, significantly reducing the time required for many routine tasks.

    “On one hand, large language models (LLMs) have shown remarkable versatility in various generative tasks such as writing, drawing, and question answering, significantly reducing the time required for many routine tasks.”

    From LLMs Assist NLP Researchers: Critique Paper (Meta-)Reviewing (2024) · cites this paper as Rasool et al., 2024

    The Introduction (p. 1) says LLMs can solve various natural-language-processing tasks, and the Abstract (p. 1) reports success on some document-based question-answering tasks. Our copy does not support the additional examples of drawing or a significant reduction in time spent on routine tasks. (LLM, conf=0.88)

    Experimental — accuracy not yet measured

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Sorted by citations

Authors
Rasool, Z., Kurniawan, S., Balugo, S., Barnett, S., Vasa, R., Chesser, C., Hampstead, B. M., Belleville, S., Mouzakis, K., & Bahar-Fuchs, A.
Affiliations
  • Deakin University (AU)
  • University of Michigan (US)
  • Institut Universitaire de Gériatrie de Montréal (CA)
Corresponding author
Rasool, Zafaryab
Venue
Natural Language Processing Journal
Publisher
Elsevier BV
Published
2024-09
Volume
8
Pages
100083
ISSN
2949-7191 (ISSN-L)
OpenAlex
W4399466552
Cited by
34
References
10
Citations by year
2026: 9 · 2025: 20 · 2024: 5
FWCI
5.02
Type
journal article
Language
en
Open access
Locations
  • Natural Language Processing Journal (publishedVersion, cc-by)
  • arXiv (Cornell University) (submittedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
  • Figshare (submittedVersion, cc-by)
  • Minerva Access (University of Melbourne) (submittedVersion, cc-by)
  • arXiv (Cornell University) (cc-by)
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Topic Modeling
  • Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
  • Physical Sciences › Computer Science › Artificial Intelligence › Natural Language Processing Techniques
Keywords
large language models, answer selection, GPT-4, GPT-3.5, multiple-choice questions, yes-no questions, single-choice questions, factual grounding, information retrieval, benchmark evaluation

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