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A Closer Look on the User Centred Design
Open accessAbstract
This paper discusses the User-Centred Design approach. It presents UCD assumptions and concepts, the benefits for users of the products developed under it, and the complications that this practice can bring, since implies in constant iterations and user omnipresence. As a result, we discuss a possible increment of time and budget as well as reviews on this approach front to the market urgency of technology and innovation. It can be seen that although each situation deserves appropriate adjustments for the profile, the best design is still the user-centred. Examples of this approach application with children enhance the discussion over its flexibility and the gains of design projects oriented by user needs and desires.
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“User-centric design plays a crucial role in elevating employee performance by simplifying workflows, reducing task ambiguity, and increasing motivation (Chammas et al., 2015).”
From A Systematic Literature Review of User-Centric Design in Digital Business Systems Enhancing Accessibility, Adoption, and Organizational Impact (2023) · cites this paper as Chammas et al., 2015
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“Chammas et al. (2015) confirm that satisfaction with system design directly correlates with repeat usage, especially in self-service and consumer-facing platforms.”
From A Systematic Literature Review of User-Centric Design in Digital Business Systems Enhancing Accessibility, Adoption, and Organizational Impact (2023) · cites this paper as Chammas et al. (2015)
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“Chammas et al. (2015) in e-learning environments found that flow-mediated interfaces, developed through user testing, significantly improved user persistence and motivation.”
From A Systematic Literature Review of User-Centric Design in Digital Business Systems Enhancing Accessibility, Adoption, and Organizational Impact (2023) · cites this paper as Chammas et al. (2015)
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“Chammas et al. (2015) found that systems developed using UCD approaches reported higher scores on TAM constructs across various organizational contexts.”
From A Systematic Literature Review of User-Centric Design in Digital Business Systems Enhancing Accessibility, Adoption, and Organizational Impact (2023) · cites this paper as Chammas et al. (2015)
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Research works printed but not linked: 7
- BEVAN, N.; How Could you Benefit from ISO Standards. In: CHI EA 14 Extended Abstracts on Human Factors in Computing Systems. Anais CHI EA “14: New York, 2014.
- FROHLICH, D.M.; SARVAS, R. HCI and innovation In: CHI 2011 - Session: Innovation & Design, 2011-05-07-2011-05-12, Vancouver, 2011. · DOI
- Maguire, M. Int. J. Human-Computer Studies (2001) 55, 587}634. · DOI · Paper page
- MARTI, P.; BANNON, J.L. Exploring User-Centred Design in Practice: Some Caveats, Knowledge, Technology et Policy. Springer: Netherlands: 2009. · DOI
- MARTI, P.; GIUSTI, L.; A Robot Companion for Inclusive Games: a User-Centred Design Perspective. In: Proceeding of the IEEE International Conference on Robotics and Automation. Anchorage, Alaska, 2010.
- NORMAN, Don.; Why Doing Observations First Is Wrong. In: Interactions - Gadgets “06 Volume 13 Issue 4, July/August 2006. New York, 2006. · DOI
- Special Interest Group - CHI 2003, < http://incontextdesign.com/articles/making-customer-centred-design-work-in-the-real-world/>.
Cited by
Nimmolrat, A., Khuwuthyakorn, P., Wientong, P., & Thinnukool, O. (2021) · BMC Medical Informatics and Decision Making · doi:10.1186/s12911-021-01573-z · Cited by 25
Master of Science in Management Information Systems, L. U., Barua, T., Rahman, M. A., & MBA in Management Information System, I. A. U. (2023) · American Journal of Scholarly Research and Innovation · doi:10.63125/36w7fn47 · Cited by 24
Metadata
- Authors
- Chammas, A., Quaresma, M., & Mont’Alvão, C.
- Affiliations
- Pontifícia Universidade Católica do Rio de Janeiro (BR)
- Corresponding author
- Chammas, Adriana
- ORCID
- Quaresma, Manuela
- Venue
- Procedia Manufacturing
- Publisher
- Elsevier BV
- Published
- 2015
- Volume
- 3
- Pages
- 5397-5404
- ISSN
- 2351-9789 (ISSN-L)
- OpenAlex
- W2294334134
- Cited by
- 139
- References
- 0
- Citations by year
- 2026: 17 · 2025: 23 · 2024: 24 · 2023: 15 · 2022: 26 · 2021: 13 · 2020: 6 · 2019: 9 · 2018: 4 · 2017: 2
- FWCI
- 3.80
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- Locations
- Procedia Manufacturing (publishedVersion, cc-by-nc-nd)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Physical Sciences › Engineering › Mechanical Engineering › Design Education and Practice
- Keywords
- user-centered design, user participation, iterative design, innovation, children's design, user needs
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