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Cited by 340

The DOI matches its Crossref record; 33 of the 33 references it cites were found in a registry or an index.

Customer delight and market segmentation: An application of the three-factor theory of customer satisfaction on life style groups

Füller, Johann, Matzler, Kurt·2008·Tourism Management
DOI 10.1016/j.tourman.2007.03.021
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Registry

Crossref · 10.1016/j.tourman.2007.03.021

Cites

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Metadata

Authors
Füller, J., & Matzler, K.
Venue
Tourism Management
Publisher
Elsevier BV
Published
2008-02
Volume
29
Issue
1
Pages
116-126
ISSN
0261-5177 (ISSN-L)
DOI
10.1016/j.tourman.2007.03.021
OpenAlex
W2093151255
Cited by
340
References
33
FWCI
17.30
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Customer delight and market segmentation: An application of the three-factor theory of customer satisfaction on life style groups. https://app.cochat.ai/papers/10.1016/j.tourman.2007.03.021
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Füller, J., & Matzler, K. (2008). Customer delight and market segmentation: An application of the three-factor theory of customer satisfaction on life style groups. Tourism Management. https://doi.org/10.1016/j.tourman.2007.03.021

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.