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Cited by 91Disability Rights and RepresentationConsumer Retail Behavior StudiesDisability Education and Employment

The DOI matches its Crossref record, with a small difference in title or year; 1 of the 1 references it cites were found in a registry or an index.

Reasonable access for mobility-disabled persons is more than widening the door

Kaufman–Scarborough, Carol·1999·Journal of Retailing
DOI 10.1016/s0022-4359(99)00020-2
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Crossref · 10.1016/s0022-4359(99)00020-2

Cites

1 of 1 references verified0 citation errors · 0 not checkable

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Citations

Cites

Research works printed but not linked: 31

  1. Arnould, Eric (1998), “Daring Consumer-Oriented Ethnography,” Pp. 85–126, Barbara B. Stern, Representing Consumers: Voices, Views, and Visions, New York: Routledge. · DOI
  2. Baker, Julie (1987), “The Role of the Environment in Marketing Services: The Consumer Perspective,” Pp. 79–84, in John A. Czepiel, Carol Congram, and James Shanahan, eds., The Service Challenge: Integrating For Competitive Advantage. Chicago: American Marketing Association.
  3. . (1998), “Examining the Informational Value of Store Environments,” Pp. 55–80, in John F. Sherry, Servicescapes: The Concept of Place in Contemporary Markets, Chicago, Illinois: NTC Business Books.
  4. Baraban, 1994, Designing for the ADA, Restaurant Hospitality, 78, 110
  5. Belk, 1988, A Naturalistic Inquiry into Buyer and Seller Behavior at a Swap Meet, Journal of Consumer Research, 14, 449, 10.1086/209128 · DOI
  6. Brumback, 1994, Rising to the Challenged, Restaurant Business, 93, 186
  7. Cocheo, 1990, Access Comes to ATMs, ABA Banking Journal, November, 41
  8. Forseter, 1993, Facing Reality One Step at a Time, Chain Store Age Executive, 69, 10
  9. Gould, Steven (1997), “Leveling the Playing Field for Visually Impaired Consumers: A Public Policy and Research Agenda,” in 1997 AMA Winter Educators’ Conference: Marketing Theory and Applications, Vol. 8, eds. Debbie Thorne LeClair and Michael Hartline, Chicago: American Marketing Association, 142–148.
  10. Gould, Steven (1998), “Toward a Reconstruction of the Meanings, Processes, and Culture of Consumer Research: Valorizing the Cultures of Visual Impairment as Salient and Informing,” forthcoming in 1998 Association for Consumer Research Proceedings, eds. Eric Arnould and Linda Scott.
  11. Hill, 1991, Homeless Women, Special Possessions, and the Meaning of ‘Home’, Journal of Consumer Research, 18, 298, 10.1086/209261 · DOI
  12. Hill, 1990, The Homeless in America, Journal of Consumer Research, 17, 303, 10.1086/208559 · DOI
  13. Kaufman–Scarborough, 1998, Retailers’ Perceptions of the Americans with Disabilities Act, Journal of Consumer Marketing, 15, 94, 10.1108/07363769810210296 · DOI
  14. Kaufman, 1991, The Role of the Bodega in a U.S. Puerto Rican Community, Journal of Retailing, 67, 375
  15. Kotler, 1973, Atmospherics as a Marketing Tool, Journal of Retailing, 49, 48
  16. Manning, 1998, Development of a Theory of Retailer Response to Manufacturers’ Everyday Low Cost Programs, Journal of Retailing, 74, 107, 10.1016/S0022-4359(99)80090-6 · DOI
  17. Mazis, 1997, Marketing and Public Policy, Journal of Public Policy & Marketing, 16, 139, 10.1177/074391569701600115 · DOI
  18. McGrath, 1989, An Ethnography of a Gift Store, Journal of Retailing, 65, 421
  19. McGrath, 1993, An Ethnographic Study of an Urban Periodic Marketplace, Journal of Retailing, 69, 280, 10.1016/0022-4359(93)90009-8 · DOI
  20. Murray, 1991, The Critical Imagination, Journal of Consumer Research, 18, 129, 10.1086/209247 · DOI
  21. Otnes, 1993, Gift Selection for Easy and Difficult Recipients, Journal of Consumer Research, 20, 229, 10.1086/209345 · DOI
  22. Penaloza, Lisa (1998), discussion comment in Special Session on Literacy and Consumption, at 1998 Association for Consumer Research Conference, Montreal. · DOI
  23. Sherry, 1990, Dealers and Dealing in a Periodic Market, Journal of Retailing, 66, 174
  24. Simon, 1998, The ADA’s ‘Interactive Process’ for Determining Reasonable Accommodation, Employee Relations Law Journal, 24, 5
  25. Stephens, Debra Lynn and Karyn Bergman (1995), “The Americans with Disabilities Act: A Mandate for Marketers,” Journal of Public Policy and Marketing, 14(1) (Spring): 164–168. · DOI
  26. Stern, Barbara (1998), “Narratological Analysis of Consumer Voices in Postmodern Research Accounts,” in Representing Consumers: Voices, Views, and Visions, Edited by Barbara B. Stern, New York: Routledge, 55–82. · DOI
  27. Szeinbach, Sheryl L., Jeff Allen, and James H. Barnes (1998), “Barriers to Change in Regulated Channel Environments: Pharmacists’ Prescribing,” Journal of Retailing, 74(4), 569–588. · DOI
  28. Thompson, 1997, Speaking of Fashion, Journal of Consumer Research, 24, 15, 10.1086/209491 · DOI
  29. Thompson, 1989, Putting Consumer Experience Back into Consumer Research, Journal of Consumer Research, 16, 133, 10.1086/209203 · DOI
  30. Wallendorf, 1991, We Gather Together, Journal of Consumer Research, 18, 13, 10.1086/209237 · DOI
  31. Wilson, 1990, Legislation Could Cost Millions, Chain Store Age Executive, 66, 29

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Metadata

Authors
Kaufman–Scarborough, C.
Venue
Journal of Retailing
Publisher
Elsevier BV
Published
1999-12
Volume
75
Issue
4
Pages
479-508
ISSN
0022-4359 (ISSN-L)
DOI
10.1016/s0022-4359(99)00020-2
OpenAlex
W1506695680
Cited by
91
References
1
Citations by year
2026: 4 · 2025: 5 · 2024: 5 · 2023: 7 · 2022: 3 · 2021: 2 · 2020: 2 · 2019: 6 · 2018: 6 · 2017: 4 · 2016: 6 · 2015: 6 · 2014: 3 · 2013: 4 · 2012: 4
FWCI
6.75
Type
journal article
Language
en
Open access
closed
Licence
www.elsevier.com/tdm/userlicense/1.0/ (tdm)
Locations
Journal of Retailing (publishedVersion)
Topics
  • Social Sciences › Sociology and Political Science › Disability Rights and Representation
  • Social Sciences › Business, Management and Accounting › Marketing › Consumer Retail Behavior Studies
  • Social Sciences › Education › Disability Education and Employment
Keywords
Americans with Disabilities Act, accessibility, mobility impairment, retail stores, customer experience, disability accommodation, retail management, public policy

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