The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
Innovation in services
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Citations
Cites
Organizational Learning: A Theory of Action Perspective
Argyris, C., & Schön, D. A. (1997) · Reis · doi:10.2307/40183951 · Cited by 11,113 · cited 2×
“These competences undergo a socialised process of codification, through which they come to form the organisation’s “cognitive maps” (Argyris and Schön [1]); this 9 What Henderson and Clark [28] call architectural competences. formalisation shifts them away from the level of individual competence towards that of organi…”
BackgroundA New Approach to Consumer Theory
Lancaster, K. J. (1966) · Journal of Political Economy · doi:10.1086/259131 · Cited by 8,471
Technological paradigms and technological trajectories
Dosi, G. (1982) · Research Policy · doi:10.1016/0048-7333(82)90016-6 · Cited by 6,685
Cited by
Identifying categories of service innovation: A review and synthesis of the literature
Snyder, H., Witell, L., Gustafsson, A., Fombelle, P., & Kristensson, P. (2016) · Journal of Business Research · doi:10.1016/j.jbusres.2016.01.009 · Cited by 401
Customer co-creation in service innovation: a matter of communication?
Gustafsson, A., Kristensson, P., & Witell, L. (2012) · Journal of service management · doi:10.1108/09564231211248426 · Cited by 354
Service innovation and performance in SMEs
McDermott, C. M., & Prajogo, D. I. (2012) · International Journal of Operations & Production Management · doi:10.1108/01443571211208632 · Cited by 226
Archetypes of Service Innovation: Implications for Value Cocreation
Helkkula, A., Kowalkowski, C., & Tronvoll, B. (2018) · Journal of Service Research · doi:10.1177/1094670517746776 · Cited by 224
Ordanini, A., & Maglio, P. P. (2009) · Decision Sciences · doi:10.1111/j.1540-5915.2009.00238.x · Cited by 127
Metadata
- Authors
- Gallouj, F., & Weinstein, O.
- Venue
- Research Policy
- Publisher
- Elsevier BV
- Published
- 1997-12
- Volume
- 26
- Issue
- 4-5
- Pages
- 537-556
- ISSN
- 0048-7333 (ISSN-L)
- OpenAlex
- W2036892978
- Cited by
- 1,730
- References
- 3
- FWCI
- 36.25
- Type
- journal article
- Language
- en
- Open access
- green
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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- CoChat. (2026). Citation check: Innovation in services. https://app.cochat.ai/papers/10.1016/s0048-7333(97)00030-9
- The paper
- Gallouj, F., & Weinstein, O. (1997). Innovation in services. Research Policy. https://doi.org/10.1016/s0048-7333(97)00030-9
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
