The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
Predictors of patient satisfaction
Overview
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Citations
Cites
(1990) · Choice Reviews Online · doi:10.5860/choice.27-3338 · Cited by 35,305
Evaluating the quality of medical care
DONABEDIAN, A. (2005) · The Milbank Quarterly · doi:10.1111/j.1468-0009.2005.00397.x · Cited by 6,102 · cited 1×
“A health system that does not satisfy its consumers, regardless of technical quality, does not optimally serve society (Donabedian, 1966).”
BackgroundCommunication Patterns of Primary Care Physicians
Roter, D. L. (1997) · JAMA: The Journal of the American Medical Association · doi:10.1001/jama.1997.03540280088045 · Cited by 939
Case-Finding Instruments for Depression in Primary Care Settings
Mulrow, C. D., Williams, J. W., Gerety, M. B., Ramirez, G., Montiel, O. M., & Kerber, C. (1995) · Annals of Internal Medicine · doi:10.7326/0003-4819-122-12-199506150-00004 · Cited by 456
Depressive and Anxiety Disorders in Patients Presenting With Physical Complaints
Kroenke, K., Jackson, J. L., & Chamberlin, J. (1997) · The American Journal of Medicine · doi:10.1016/s0002-9343(97)00241-6 · Cited by 291
Cited by
The Effects of a Smoking Cessation Intervention on 14.5-Year Mortality: A Randomized Clinical Trial
Anthonisen, N. R., Skeans, M. A., Wise, R. A., Manfreda, J., Kanner, R. E., Connett, J. E., & for the Lung Health Study Research Group* (2005) · Annals of Internal Medicine · doi:10.7326/0003-4819-142-4-200502150-00005 · Cited by 1,237
Patient Satisfaction Survey as a Tool Towards Quality Improvement
Al-Abri, R., & Al-Balushi, A. (2014) · Oman Medical Journal · doi:10.5001/omj.2014.02 · Cited by 699
Factors related to childbirth satisfaction
Goodman, P., Mackey, M. C., & Tavakoli, A. S. (2004) · Journal of Advanced Nursing · doi:10.1111/j.1365-2648.2003.02981.x · Cited by 630
Voutilainen, A., Pitkäaho, T., Kvist, T., & Vehviläinen‐Julkunen, K. (2016) · Journal of Advanced Nursing · doi:10.1111/jan.12875 · Cited by 382
Bowling, A., Rowe, G., Lambert, N., Waddington, M., Mahtani, K., Kenten, C., Howe, A., & Francis, S. (2012) · Health Technology Assessment · doi:10.3310/hta16300 · Cited by 326
Metadata
- Authors
- Jackson, J. L., Chamberlin, J., & Kroenke, K.
- Venue
- Social Science & Medicine
- Publisher
- Elsevier BV
- Published
- 2001-02
- Volume
- 52
- Issue
- 4
- Pages
- 609-620
- ISSN
- 0277-9536 (ISSN-L)
- OpenAlex
- W2105347902
- Cited by
- 861
- References
- 5
- FWCI
- 41.13
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
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- CoChat. (2026). Citation check: Predictors of patient satisfaction. https://app.cochat.ai/papers/10.1016/s0277-9536(00)00164-7
- The paper
- Jackson, J. L., Chamberlin, J., & Kroenke, K. (2001). Predictors of patient satisfaction. Social Science & Medicine. https://doi.org/10.1016/s0277-9536(00)00164-7
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
