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Shared decision-making in the medical encounter: What does it mean? (or it takes at least two to tango)
Abstract
Shared decision-making is increasingly advocated as an ideal model of treatment decision-making in the medical encounter. To date, the concept has been rather poorly and loosely defined. This paper attempts to provide greater conceptual clarity about shared treatment decision-making, identify some key characteristics of this model, and discuss measurement issues. The particular decision-making context that we focus on is potentially life threatening illnesses, where there are important decisions to be made at key points in the disease process, and several treatment options exist with different possible outcomes and substantial uncertainty. We suggest as key characteristics of shared decision-making (1) that at least two participants-physician and patient be involved; (2) that both parties share information; (3) that both parties take steps to build a consensus about the preferred treatment; and (4) that an agreement is reached on the treatment to implement. Some challenges to measuring shared decision-making are discussed as well as potential benefits of a shared decision-making model for both physicians and patients.
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“The shared decision making model suggests that HCPs can facilitate shared decisions by presenting treatment options, outlining the benefits and risks, and helping patients/caregivers to evaluate these options against their own goals and preferences.[36–37]”
From Perceived healthcare provider reactions to patient and caregiver use of online health communities (2014) · cites this paper as [37]
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“This contributes to the redistribution of their mutual expectations [9–11] and their respective roles and the responsibility each has within the treatment framework [12–14].”
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Rahn, A. C., Köpke, S., Backhus, I., Kasper, J., Anger, K., Untiedt, B., Alegiani, A. C., Kleiter, I., Mühlhauser, I., & Heesen, C. (2017) · International Journal of Nursing Studies · doi:10.1016/j.ijnurstu.2017.08.011 · Cited by 50
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BackgroundAn in-depth analysis of the use of shared decision making in contraceptive counseling
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“SDM is a principle of communication [50] that forms the basis of patient and FCC [51] and occurs when parents and HCPs collaborate in all phases of the decision-making process to agree upon a treatment plan together [51, 52].”
BackgroundBerry, D. C., Knapp, P., & Raynor, T. (2005) · Patient Education and Counseling · doi:10.1016/j.pec.2005.09.003 · Cited by 50
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“This means that patients look for a shared model in which they can exchange information with the physician and have a more active role in the treatment decision making ( Charles et al. , 1997”
BackgroundBrown, R., Shuk, E., Leighl, N. B., Butow, P. N., Ostroff, J. S., Edgerson, S., & Tattersall, M. (2010) · Supportive Care in Cancer · doi:10.1007/s00520-010-0942-6 · Cited by 48
“Although shared decision making about treatment options is a well-accepted approach [46, 50, 51], paternalistic decision making was desired by our sample.”
BackgroundPatient decision aids in knee replacement surgery
Jayadev, C., Khan, T. R., Coulter, A., Beard, D. J., & Price, A. J. (2012) · The Knee · doi:10.1016/j.knee.2012.02.001 · Cited by 47
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“Explanations for these inequities include providers’ assumptions about the most effective mode of communication,(13) difficulties with cross-cultural communication,(14) and, in some cases, patient preferences.(9,15) In promoting health equity, the ideal outcome would be increasing and equalizing opportunities for vacc…”
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What are the decision-making preferences of patients in vascular surgery? A mixed-methods study
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Gotler, R. S., Flocke, S. A., Goodwin, M. A., Zyzanski, S. J., Murray, T. H., & Stange, K. C. (2000) · Medical Care · doi:10.1097/00005650-200012000-00007 · Cited by 48
Beyond rationality: Expanding the practice of shared decision making in modern medicine
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Deciding Together? Best Interests and Shared Decision-Making in Paediatric Intensive Care
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“[15] identify unilateral models where the locus of control is either with the clinician or the patient.”
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BackgroundInfluentialHow African American Men Decide Whether or Not to Get Prostate Cancer Screening
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“4 Another line of argument uses the results of empirical research according to which the quantity and complexity of information may overburden a significant proportion of patients.(4) 5”
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“To date, most SDM conceptual models and theories focus solely on the traditional patient–physician dyad (Braddock et al., 2008; Charles et al., 1997; Charles, Gafni, & Wheelan, 1999; Eddy, 1990; Emanuel & Emanuel, 1992; Makoul & Clayman, 2006; Towle & Godolphin, 1999) with few newer models…”
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“34 Poor outcome selection is also a known problem in paediatric research, 8 35 involving patients and parents will help reduce research waste.”
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“The patient is always a subject in this process, never an object (10).”
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“SDM is closely connected to user involvement, as it aims to strengthen the patient’s decisional position [7].”
BackgroundKaner, E., Heaven, B., Rapley, T., Murtagh, M. J., Graham, R. H., Thomson, R., & May, C. R. (2007) · BMC Medical Informatics and Decision Making · doi:10.1186/1472-6947-7-2 · Cited by 45
“In primary care, increased patient engagement in health care is reflected in a range of interventions aimed at developing patient-centred approaches during consultations which take into account patients' needs and anxieties concerning treatment [4,5].”
Decision Making in Prostate-Specific Antigen Screening
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Tiedje, K., Shippee, N. D., Johnson, A. M., Flynn, P. M., Finnie, D. M., Liesinger, J. T., May, C. R., Olson, M. E., Ridgeway, J. L., Shah, N. D., et al. (2013) · Patient Education and Counseling · doi:10.1016/j.pec.2013.03.013 · Cited by 45
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BackgroundMethodCrickard, E. L., O’Brien, M. S., Rapp, C. A., & Holmes, C. L. (2010) · Community Mental Health Journal · doi:10.1007/s10597-010-9327-z · Cited by 46
“towards mutual decisions about treatment (Charles et al. 1997).”
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“This engagement may continue into the clinical encounter, where PC CDS can support shared decision-making (SDM), a process where patients, caregivers, and care teams share and discuss health information and patients’ values and preferences to reach mutually acceptable health-related decisions.(5,6) A range of use case…”
Wensing, M., Elwyn, G. J., Edwards, A., Vingerhoets, E., & Grol, R. P. T. M. (2002) · BMC Medical Informatics and Decision Making · doi:10.1186/1472-6947-2-2 · Cited by 46
“Whereas 'common ground' can be conceived as an agreement in broad terms, and as a platform for moving forward, SDM specifies a set of principles [17] and competences [4] that are needed to achieve the proposed goal of a negotiated decision.”
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“[24-27] SDM has been described as an essential part of patient-centered care.[1, 28] This positive connotation may have served to create social desirability bias in favor of endorsing SDM.”
BackgroundZisman‐Ilani, Y., Shern, D. L., Deegan, P. E., Kreyenbuhl, J. A., Dixon, L. B., Drake, R. E., Torrey, W. C., Mishra, M. K., Gorbenko, K. O., & Elwyn, G. J. (2018) · BMC Psychiatry · doi:10.1186/s12888-018-1707-x · Cited by 47
“It gives both parties a framework and legitimacy for the discussion [24], focuses on the patient–clinician interaction, and encourages open dialogue in which both parties have expertise, which should lead to the choice of a consensus plan [25–27].”
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“19 22 Some of these scales are not yet widely re-ported because either they are relatively new and unknown or their validation process is still ongoing.”
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“None of the subcategories stood out for the higher educated participants, probably because their expectations were met (Fiscella et al. 2002). Looking at the concept of shared decision making, McKinstry (2000) found that a lower educational level was associated with a lower preference for the shared approach.”
BackgroundCuevas, C. D. L., Rivero‐Santana, A., Perestelo‐Pérez, L., Pérez-Ramos, J., & Serrano‐Aguilar, P. (2012) · BMC Psychiatry · doi:10.1186/1471-244x-12-53 · Cited by 45
“This is a patient-centered approach in which the healthcare professional and patient exchange information on the best available treatment and discuss the implications of each option [12-14].”
BackgroundF. T. C. S. G., Puschner, B., Neumann, P., Jordan, H., Slade, M., Fiorillo, A., Giacco, D., Égerházi, A., Ivánka, T., Bording, M. K., et al. (2013) · BMC Psychiatry · doi:10.1186/1471-244x-13-48 · Cited by 44
“Moreover, by exclusively assessing decision making from the perspective of the patient, instrument development has largely ignored reciprocity as a defining feature of decision making [1,21-23].”
Bélanger, E., Bartlett, G., Dawes, M. G., Rodríguez, C., & Hasson-Gidoni, I. (2012) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2012.07.008 · Cited by 47
“[48] C.”
BackgroundCurrent approaches to the management of new-onset ulcerative colitis
Kane, S. V., & Beery, R. M. M. (2014) · Clinical and Experimental Gastroenterology · doi:10.2147/ceg.s35942 · Cited by 45
“Shared decision making is an optimal model in such medical treatment encounters and should thus be advocated.(128) Conclusion UC is a chronic inflammatory colonic disease with a relapsing and remitting course.”
Melnick, E. R., Probst, M. A., Schoenfeld, E. M., Collins, S. P., Breslin, M., Walsh, C., Kuppermann, N., Dunn, P. J., Abella, B. S., Boatright, D. B., et al. (2016) · Academic Emergency Medicine · doi:10.1111/acem.13045 · Cited by 45
Lin, J. L., Cohen, E., & Sanders, L. (2017) · The Journal of Pediatrics · doi:10.1016/j.jpeds.2017.09.001 · Cited by 45
Can the Ethical Best Practice of Shared Decision-Making lead to Moral Distress?
Prentice, T. M., & Gillam, L. H. (2018) · Journal of Bioethical Inquiry · doi:10.1007/s11673-018-9847-8 · Cited by 49
Baik, D., Cho, H., & Creber, R. M. (2018) · American Journal of Hospice and Palliative Medicine® · doi:10.1177/1049909118783688 · Cited by 45
Ankolekar, A., Vanneste, B. G. L., Gurp, E. B., van Roermund, J. G. H., Limbergen, E. J. V., van de Beek, K., Marcelissen, T. A. T., Zambon, V., Oelke, M., Dekker, A. L. A. J., et al. (2019) · BMC Medical Informatics and Decision Making · doi:10.1186/s12911-019-0862-4 · Cited by 44
Emotions and Medical Decision-Making
Gengler, A. M. (2020) · Social Psychology Quarterly · doi:10.1177/0190272519876937 · Cited by 49
“…have led patients and caregivers to play a more agentic and influential role in their medical care than ever before (Boyer and Lutfey 2010), and responsibility for decision-making is increasingly ‘‘shared’’ between patients, families, and health care providers (Charles, Gafni, and Whelan 1997).”
BackgroundSculpher, M. J., Gafni, A., & Watt, I. S. (2002) · Social Science & Medicine · doi:10.1016/s0277-9536(01)00103-4 · Cited by 44
Medizinsystem und Gesundheitswissenschaften – Rekonstruktion einer schwierigen Beziehung
Vogd, W. (2005) · Soziale Systeme · doi:10.1515/sosys-2005-0204 · Cited by 44
“…(s. etwa Mannebach 2001; Troschke 2001) beschreibt dabei ein normatives Modell gesellschaftlichpolitischer Provenienz, welches sich eher am autonomen Gesunden als am hilfsbedürftigen Kranken orientiert (s. hierzu Charles et al. 1999; Charles et al. 1997; Deber et al. 1996; Guadagnoli/Ward 1998).”
BackgroundPerceptions of shared decision making among health care professionals
Chung, M., Juang, W., & Li, Y. (2019) · Journal of Evaluation in Clinical Practice · doi:10.1111/jep.13249 · Cited by 45
Confucian Familism and Shared Decision Making in End-of-Life Care for Patients with Advanced Cancers
Yang, Y., Qu, T., Yang, J., Ma, B., & Leng, A. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph191610071 · Cited by 44
Chmielowska, M., Zisman‐Ilani, Y., Saunders, R., & Pilling, S. (2023) · International Journal of Social Psychiatry · doi:10.1177/00207640221140291 · Cited by 45
“Although early definitions of SDM suggest some form of family, friend, or carer involvement in patients’ mental healthcare (Charles et al., 1997), most interventions do not explicitly address SNs in SDM. Polyadic SDM provides opportunities for both the person with mental illness and members of…”
BackgroundDurif‐Bruckert, C., Roux, P., Morelle, M., Mignotte, H., Faure, C., & Moumjid, N. (2014) · European Journal of Cancer Care · doi:10.1111/ecc.12214 · Cited by 44
Cuevas, C. D. L., Peñate, W., & y Revuelta, J. L. G. D. R. (2014) · Patient Education and Counseling · doi:10.1016/j.pec.2014.05.009 · Cited by 44
“This implies a two-way exchange of information between doctor and patient where options are made explicit, appraisal of current best evidence is negotiated, and patient desires are elicited [1].”
BackgroundBurnett, E., Lee, K., Rushmer, R. K., Ellis, M., Noble, M., & Davey, P. G. (2009) · Journal of Hospital Infection · doi:10.1016/j.jhin.2009.07.027 · Cited by 44
Hope and Noncurative Chemotherapies: Which Affects the Other?
Daneault, S., Dion, D., Sicotte, C., Yelle, L., Mongeau, S., Lussier, V., Coulombe, M., & Paillé, P. (2010) · Journal of Clinical Oncology · doi:10.1200/jco.2009.26.8425 · Cited by 43
Rief, J., Hamm, M., Zickmund, S. L., Nikolajski, C., Lesky, D., Hess, R., Fischer, G. S., Weimer, M. B., Clark, S., Zieth, C. R., et al. (2016) · Health Communication · doi:10.1080/10410236.2016.1138378 · Cited by 46
“Major barriers to effective patient – provider communication include a lack of adequate “ information sharing ” (Charles et al., 1997, p. 682), inadequate preparation ahead of clinical encounters, and the inability to ask appropriate and relevant health-related questions (Bodenheimer, 2005;…”
BackgroundMelatonin 4 mg as prophylactic therapy for primary headaches: a pilot study
Bougea, A. M. (2016) · Functional Neurology · doi:10.11138/fneur/2016.31.1.033 · Cited by 45
14 Consent to Medical Care: The Importance of Fiduciary Context
Joffe, S., & Truog, R. D. (2009) · doi:10.1093/acprof:oso/9780195335149.003.0014 · Cited by 44
Diagnostic dilemmas in Alzheimer's disease: Room for shared decision making
van der Flier, W. M., Kunneman, M., Bouwman, F. H., Petersen, R. C., & Smets, E. M. A. (2017) · Alzheimer s & Dementia Translational Research & Clinical Interventions · doi:10.1016/j.trci.2017.03.008 · Cited by 43
“in cancer where in a given situation one might operate, start chemo, or decide not to initiate treatment at all [4,5].”
BackgroundVeilleux, S., Noiseux, I., Lachapelle, N., Kohen, R., Vachon, L., White‐Guay, B., Bitton, A., & Rioux, J. D. (2017) · Patient Education and Counseling · doi:10.1016/j.pec.2017.07.028 · Cited by 44
“The most-often used definition of SDM was proposed by Charles et al.[16] and is characterized by the following elements: “(1) that at least two participants – physician and patient – be involved; (2) that both parties share information; (3) that both parties take steps to build a consensus about the preferred treatmen…”
Pastva, A. M., Duncan, P. W., Reeves, G. R., Nelson, M. B., Whellan, D. J., O’Connor, C. M., Eggebeen, J., Hewston, L. A., Taylor, K. M., Mentz, R. J., et al. (2017) · Contemporary Clinical Trials · doi:10.1016/j.cct.2017.10.014 · Cited by 45
Robertson, E. G., Wakefield, C. E., Signorelli, C., Cohn, R. J., Patenaude, A. F., Foster, C. L., Pettit, T., & Fardell, J. E. (2018) · Patient Education and Counseling · doi:10.1016/j.pec.2018.02.001 · Cited by 44
Treatment After Anterior Cruciate Ligament Injury: Panther Symposium ACL Treatment Consensus Group
Diermeier, T., Rothrauff, B. B., Engebretsen, L., Lynch, A. D., Ayeni, O. R., Paterno, M. V., Xerogeanes, J. W., Fu, F. H., Karlsson, J., Musahl, V., et al. (2020) · Orthopaedic Journal of Sports Medicine · doi:10.1177/2325967120931097 · Cited by 44
“Regardless of this 3-response concept, there is a strong historical view that the treatment approach should be determined through a shared decision-making process between the patient and the provider.(8) In particular, the physician should share information on the evidence-based treatment options while also considerin…”
BackgroundEthical conflicts in patient-centred care
Hansson, S. O., & Fröding, B. E. E. (2020) · Clinical Ethics · doi:10.1177/1477750920962356 · Cited by 54
Goto, Y., Miura, H., Son, D., Arai, H., Kriston, L., Scholl, I., Härter, M. C., Sato, K., & Kusaba, T. (2020) · JMA Journal · doi:10.31662/jmaj.2019-0069 · Cited by 47
“SDM-Q-9 SDM-Q-9 is a questionnaire-based measurement of a 9-stage model (10) constructed using characteristics (11) that are considered important in SDM.”
Method
Metadata
- Authors
- Charles, C., Gafni, A., & Whelan, T.
- Affiliations
- McMaster University (CA)
- Corresponding author
- Charles, Cathy
- ORCID
- Gafni, Amiram
- Venue
- Social Science & Medicine
- Publisher
- Elsevier BV
- Published
- 1997-03
- Volume
- 44
- Issue
- 5
- Pages
- 681-692
- ISSN
- 0277-9536 (ISSN-L)
- OpenAlex
- W2040607890
- Cited by
- 4,137
- References
- 68
- Citations by year
- 2026: 168 · 2025: 200 · 2024: 224 · 2023: 213 · 2022: 174 · 2021: 247 · 2020: 250 · 2019: 233 · 2018: 224 · 2017: 234 · 2016: 209 · 2015: 182 · 2014: 221 · 2013: 192 · 2012: 187
- FWCI
- 63.23
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Social Science & Medicine (publishedVersion)
- PubMed (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- DigitalGeorgetown (Georgetown University Library) (submittedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Palliative Care and End-of-Life Issues
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Ethics and bioethics in healthcare
- Keywords
- shared decision-making, physician-patient relationship, treatment decision-making, shared information, consensus building, patient involvement in care
- MeSH terms
- Decision Making, Humans, Informed Consent, Models, Psychological, Patient Participation, Physician-Patient Relations, Patient Satisfaction
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