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Opportunities and challenges for telehealth within, and beyond, a pandemic
Open accessAbstract
The COVID-19 pandemic is unlike any previous pandemic. The ubiquity of international travel, the ease of transmission of the virus, and symptom variability have resulted in an unprecedented rate of spread. The need for physical distancing has also led to the rapid adoption of telehealth solutions globally.
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“studies have also pointed out the limited use of these VAs by older adults due to usability barriers, cultural gaps, lack of explainability, and flexibility [18,44,49,108,131]”
From Talk2Care: An LLM-based Voice Assistant for Communication between Healthcare Providers and Older Adults (2024) · cites this paper as [18]
Experimental — accuracy not yet measuredIn the citing paper
“During COVID-19, telehealth has played a direct role in lowering the infection rate by tracking symptoms, facilitating physical distancing, encouraging policymakers to foresee the needs of people, and choosing proper strategies and suitable health interventions [70].”
From Telehealth and COVID-19 Pandemic: An Overview of the Telehealth Use, Advantages, Challenges, and Opportunities during COVID-19 Pandemic (2022) · cites this paper as [70]
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de Oliveira, J. M. D., Mohr, E. T. B., Scandolara, D. H., Felisberto, M., Celuppi, I. C., da Silva, I. G. V., Zanotto, W. L., Fantonelli, M. D. S., Cunha, C. L., Hammes, J. F., et al. (2026) · Health and Technology · doi:10.1007/s12553-025-01047-6 · Cited by 1
Metadata
- Authors
- Blandford, A., Wesson, J., Amalberti, R., AlHazme, R., & Allwihan, R.
- Affiliations
- University College London (GB)
- Nelson Mandela University (ZA)
- Foundation for an Industrial Safety Culture (FR)
- King Abdulaziz Medical City (SA)
- King Saud bin Abdulaziz University for Health Sciences (SA)
- Corresponding author
- Blandford, Ann
- Venue
- The Lancet Global Health
- Publisher
- Elsevier BV
- Published
- 2020-11
- Volume
- 8
- Issue
- 11
- Pages
- e1364-e1365
- ISSN
- 2214-109X (ISSN-L)
- PMC
- PMC7417162
- OpenAlex
- W3047954551
- Cited by
- 268
- References
- 7
- Citations by year
- 2026: 21 · 2025: 43 · 2024: 39 · 2023: 44 · 2022: 57 · 2021: 55 · 2020: 9
- FWCI
- 30.88
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- The Lancet Global Health (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- Nelson Mandela University Research Repository (submittedVersion, cc-by)
- UCL Discovery (University College London) (submittedVersion)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Physical Sciences › Computer Science › Information Systems › Healthcare during COVID-19 Pandemic
- Health Sciences › Dentistry › General Dentistry › Dental Research and COVID-19
- Keywords
- telemedicine, COVID-19 pandemic, telehealth adoption, social distancing, health care delivery, future of health care
- MeSH terms
- COVID-19, Humans, Pneumonia, Viral, Global Health, Telemedicine, Coronavirus Infections, Pandemics
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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