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Technology in Action
Abstract
Despite the extraordinary advances in digital and communication technology over recent years, we know very little about the way these complex systems affect everyday work and interaction. This book seeks to explore these issues through a series of video-based field studies. It begins by discussing the introduction of basic information systems in general medical practice and ends with an exploration of interpersonal communication in advanced media spaces; in the process also looking at news production, the control room of London Underground and computer aided design in architectural practice. Social interaction forms a particular focus of these studies as they explore the way individuals use various tools and technologies and coordinate their actions and activities with each other. The authors also show how video-based field studies of work and interaction can inform the design, development and deployment of new technology, in this valuable new resource for academics, researchers and practitioners.
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Citations
Cited by
Challenges of multimodality: Language and the body in social interaction
Mondada, L. (2016) · Journal of Sociolinguistics · doi:10.1111/josl.1_12177 · Cited by 768
GREENHALGH, T., POTTS, H. W. W., WONG, G., BARK, P., & SWINGLEHURST, D. (2009) · The Milbank Quarterly · doi:10.1111/j.1468-0009.2009.00578.x · Cited by 541
Working artefacts: ethnomethods of the prototype
Suchman, L., Trigg, R., & Blomberg, J. (2002) · The British Journal of Sociology · doi:10.1080/00071310220133287 · Cited by 250
The Trouble with Autopilots: Assisted and Autonomous Driving on the Social Road
Brown, B., & Laurier, E. (2017) · Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3025453.3025462 · Cited by 186
Constructing CSCW: The First Quarter Century
Schmidt, K., & Bannon, L. (2013) · Computer Supported Cooperative Work (CSCW) · doi:10.1007/s10606-013-9193-7 · Cited by 129
Fluids or flows? Information and qualculation in medical practice
Moser, I., & Law, J. (2006) · Information Technology & People · doi:10.1108/09593840610649961 · Cited by 71
Accessibility in Action: Co-Located Collaboration among Deaf and Hearing Professionals
Wang, E. Q., & Piper, A. M. (2018) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3274449 · Cited by 64
Ethnography, CSCW and Ethnomethodology
Randall, D., Rouncefield, M., & Tolmie, P. (2021) · Computer Supported Cooperative Work (CSCW) · doi:10.1007/s10606-020-09388-8 · Cited by 44
How UX Practitioners Produce Findings in Usability Testing
Reeves, S. (2019) · ACM Transactions on Computer-Human Interaction · doi:10.1145/3299096 · Cited by 34
Avgustis, I., Shirokov, A., & Iivari, N. (2021) · Lecture Notes in Computer Science · doi:10.1007/978-3-030-85610-6_10 · Cited by 11
Beyond Presentation: Shared Slideware Control as a Resource for Collocated Collaboration
Chattopadhyay, D., Salvadori, F., O’Hara, K., & Rintel, S. (2018) · Human–Computer Interaction · doi:10.1080/07370024.2017.1388170 · Cited by 7
Yamazaki, A., Yamazaki, K., Ikeda, K., Burdelski, M., Fukushima, M., Suzuki, T., Kurihara, M., Kuno, Y., & Kobayashi, Y. (2013) · Interaction Studies. Social Behaviour and Communication in Biological and Artificial Systems · doi:10.1075/is.14.3.04yam · Cited by 5
Metadata
- Authors
- Heath, C., & Luff, P.
- Venue
- Cambridge University Press eBooks
- Publisher
- Cambridge University Press
- Published
- 2000-06-12
- OpenAlex
- W962894947
- Cited by
- 628
- References
- 0
- FWCI
- 19.90
- Type
- book
- Language
- en
- Open access
- closed
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