Perceived supervisor support: Contributions to perceived organizational support and employee retention.

Robert Eisenberger, Florence Stinglhamber, Christian Vandenberghe, Ivan Laars Sucharski, Linda Rhoades·2002·Journal of Applied Psychology
DOI 10.1037//0021-9010.87.3.565

Abstract

Three studies investigated the relationships among employees' perception of supervisor support (PSS), perceived organizational support (POS), and employee turnover. Study 1 found, with 314 employees drawn from a variety of organizations, that PSS was positively related to temporal change in POS, suggesting that PSS leads to POS. Study 2 established, with 300 retail sales employees, that the PSS-POS relationship increased with perceived supervisor status in the organization. Study 3 found, with 493 retail sales employees, evidence consistent with the view that POS completely mediated a negative relationship between PSS and employee turnover. These studies suggest that supervisors, to the extent that they are identified with the organization, contribute to POS and, ultimately, to job retention.

Cites (1)

  1. Perceived organizational support.
    Eisenberger, Robert, Huntington, Robin, Hutchison, Steven, Sowa, Debora · 1986 · Journal of Applied Psychology

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Cited by (46)

  1. Social Exchange Theory: An Interdisciplinary Review
    Cropanzano, Russell, Mitchell, Marie S. · 2005 · Journal of Management
  2. Perceived organizational support: a review of the literature.
    Rhoades, Linda, Eisenberger, Robert · 2002 · Journal of Applied Psychology
  3. Perceived organizational support: a meta-analytic evaluation of organizational support theory.
    Kurtessis, James N., Eisenberger, Robert, Ford, Michael T., Buffardi, Louis C., Stewart, Kathleen A., Adis, Cory S. · 2017 · Journal of Management
  4. The significance of task significance: Job performance effects, relational mechanisms, and boundary conditions.
    Grant, Adam M. · 2008 · Journal of Applied Psychology
  5. When supervisors feel supported: Relationships with subordinates' perceived supervisor support, perceived organizational support, and performance.
    Shanock, Linda Rhoades, Eisenberger, Robert · 2006 · Journal of Applied Psychology

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CoChat. (2026). Citation check: Perceived supervisor support: Contributions to perceived organizational support and employee retention. https://app.cochat.ai/papers/10.1037//0021-9010.87.3.565
The paper
Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived supervisor support: Contributions to perceived organizational support and employee retention. Journal of Applied Psychology. https://doi.org/10.1037//0021-9010.87.3.565

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.