Willing and able to fake emotions: A closer examination of the link between emotional dissonance and employee well-being.

Cited by (349)

Items 201–300 of 349

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9. High commitment HRM and well-being of frontline food service employees: the mediating roles of job demands and psychological conditions
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10. Emotional Dissonance and Job Satisfaction: The Moderating Role of Organisational Commitment and Task Significance
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12. THE NURSE - PATIENT EMOTIONAL INTERACTION IN QUALITY OF WORK LIFE: THE ROLE OF EMPATHY AND EMOTIONAL DISSONANCE.
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16. Detrimental Effects of Remaining Silent about Operational Concerns at Work: Implications for employee outcomes
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17. Emotional labour, burnout and work engagement amongst service centre employees in South Africa
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18. Relationship between Ethnic Identification and Acculturation Attitudes of Immigrants with Level of Their Socio-Economic Adaptation
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19. Emotional Labor Training Typology for Basic Peace Officer Training Curricula
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20. Emotional Dissonance in the Spanish Services Sector: The Role of Support in the Workplace
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21. How hybrid HR systems affect performance in call centers
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27. How the Approaches of Managing Conflict With Patients Affect Nurse Emotional Exhaustion and Life Satisfaction: A Time‐Lagged Three‐Wave Survey
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31. Emotional Labour and Indirectly Measured Attitude Towards Occupation in Explaining Employee Well-Being
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33. Linking ‘unit emotion work’ to customer satisfaction and loyalty: A multilevel study in the hospitality industry
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35. Impact of Personality on Adaptive Performance with Mediating Role of Emotional Labor. Testing a Mediated Moderated Model among Front-line Female Hospitality Industry Employees in Pakistan
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36. What Do People See in Large Language Models’ Social Behavior? Exploring individuals’ Reactions to LLM-LLM Interactions and Their Impact on Technology Perceptions
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40. Job engagement among novice school counselors: Daily emotion regulation in the context of job demands and resources
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41. Assessing the Impact of Job Demand, Surface Acting, and Workplace Social Support on Social workers’ Job Satisfaction
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42. How workers’ emotional dissonance explains the association between customers’ relations, burnout and health in an Italian supermarket chain
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43. Men and Women in Engineering: Professional Identity and Factors Influencing Workforce Retention
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44. Are Work Engaged Employees Perceive Career Success? A Study of Hospitality at Macau
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45. ROLE AND CONSEQUENCES OF EMOTIONAL LABOR IN THE WORKPLACE
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46. When leaders and their employees disagree: investigating the consequences of differences in cognitions of workplace event criticality
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47. Do You Want to Hang Out? Understanding the Positive and Negative Consequences of Receiving Social Activity Invitations at Work
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48. Hotel managers' sleep quality, ethical leadership, and hotel employees' proactive behavior
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49. Disentangling person and work unit level relationships between a climate of authenticity and work engagement: The mediating role of surface acting in interactions with work unit members
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50. Serving with masks: a comparative analysis of flight attendants’ emotional labor between normal and COVID-19 times
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51. Exploring a Mediating Role of Job Burnout: A Study of the Relationship between Emotional Labor and Job Satisfaction in Korean Street-level Bureaucrats
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52. The Management of Emotional Labor in the Work of Australian University Business School Academics and the Implications for Wellbeing
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53. 伪装情绪的人际影响及其作用机制
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54. The Management of Emotional Labor in the Work of Australian University Business School Academics and the Implications for Well-Being
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55. Ethical stress in interpreting and translation: A literature review
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56. How does organizational stigma damage employees’ innovative performance? An emotional labor perspective
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57. Teaching Emotional Labor through Television and Film
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58. The Moderating Effects of Theatrical Components on the Relationship between Emotional Labor and Emotional Exhaustion
    Dong-Jenn Yang, E. Tsung-Kuang, Sheng-Hsiung Lee · 2014 · Econstor (Econstor)
59. Study on the relationship between the professional identity and the work engagement of teachers in private universities
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60. How does daily emotional labor affect emotional recovery the next day? The mediating roles of relaxation and rumination after work
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61. Workplace ostracism and frontline LGBTQ+ service employees: tracing the emotional and resource pathways to service sabotage
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62. The effects of linguistic ostracism on job performance: A replication and an extension
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63. More flexible or more rigid? A study on the double-edged sword effect of Gen AI usage dependence on employees’ emotional labor
    Yun-Xia Shi, Zhenpeng Guo, Hui An, Bu Zhang, Lingling Yu · 2026 · Journal of Retailing and Consumer Services
64. Exploring sama and gaan ng loob in the workplace: Finding connections in work tasks and professional relationships
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65. The Contribution of Psychological Capital Elements and Emotional Dissonance in Predicting the Psychological Burnout among Counselors in Jordan
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66. A Resource Depletion Spiral? A Moderated Mediation Model of Emotional Exhaustion and Venting at Work
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69. Justice, jealousy and performance: Evidence from neo-feudal Pakistan
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72. Emotional Labor: Surface Acting a Better Emotional Regulation Strategy for Dealers?
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73. PENGARUH DISONANSI EMOSI TERHADAP TURNOVER INTENTION: PERAN MEDIASI KEPUASAN KERJA DAN MODERASI DUKUNGAN SUPERVISOR
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74. "If You are My Friend, Please Show Your Anger…" Differences Between Friends and Colleagues in Faking Emotions
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76. When is Emotional Labor Less Detrimental to Employee Well-Being? The Moderating Effect of Rewards and Motivational Forces of Display Rules
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77. Emotional labor’s surface acting and emotional exhaustion in public institution - The moderating effect on perceived organizational support and leader support -
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79. Perceived injustice and its impact on job outcomes : role of jealousy and self-efficacy
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80. Integrating perspectives of cognitive dissonance and coping theories into an understanding of the causal sequence between emotional labour, emotional dissonance and job burnout
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81. Samskipti án orða. Tengsl óyrtrar hegðunar yfirmanns og tilfinningalegrar líðan starfsfólks
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97. Willentliche Selbstkontrolle als kultureller Anpassungsmechanismus
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