Direct-to-consumer marketing of psychological treatments: A randomized controlled trial.
Open accessAbstract
OBJECTIVE: Although direct-to-consumer (DTC) marketing of pharmacologic interventions is effective and common, similar approaches have yet to be evaluated in the promotion of psychological treatments (PTs). This is the first randomized controlled trial evaluating the potential of DTC marketing of PTs. METHOD: Participants (N = 344; 75.0% female, mean age = 18.6 years, 48.5% non-Hispanic White) were randomly assigned to consume one of four extended commercial campaigns embedded within unrelated programming across 3 weeks. The four campaign conditions were a PT campaign, a PT informing about medication side effects campaign, a medication campaign, and a neutral campaign. Attitudes about and intention to seek psychological treatment were assessed prior to campaign exposure (T1), 1 week following the final week of campaign exposure (T2), and at a 3-month follow-up evaluation (T3). RESULTS: The percentage of participants who newly intended psychological treatment at T2 or T3 differed by condition, with those assigned to the PT campaign slightly more likely to have intended to receive psychological treatment at T2 or T3 than those in other conditions. Baseline reports of emotional symptoms moderated the effect of condition on attitudes toward PT and perceived likelihood of seeking treatment in the future. CONCLUSIONS: Findings support the preliminary utility of DTC marketing of psychological treatments. Increasing consumer knowledge of PTs may be a worthwhile complement to current dissemination and implementation efforts aimed at promoting the uptake of PTs in mental health care.
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Recent work highlights direct-to-consumer marketing as a frequently overlooked and promising pathway for promoting EBPs, including exposure-based CBT, to adults treated in the community.
“Recent work (Gallo, Comer, Barlow, Clarke & Antony, 2015) also highlights the promise of a frequently overlooked pathway to promoting EBPs, including exposure-based CBT, to adults treated in the community – direct-to-consumer marketing.”
From Stakeholder Perceptions of the Barriers to Receiving and Delivering Exposure-Based Cognitive Behavioral Therapy for Anxiety Disorders in Adult Community Mental Health Settings (2019) · cites this paper as Gallo, Comer, Barlow, Clarke & Antony, 2015
The Discussion (page unavailable) calls direct-to-consumer marketing a promising, previously underused way to promote psychological treatments, supported by preliminary increases in intention to seek treatment. But the campaigns promoted psychotherapy generally, not exposure-based CBT specifically. The Method and Limitations (pages unavailable) identify participants as undergraduate psychology students, not adults receiving treatment in the community. (LLM, conf=0.87)
Experimental — accuracy not yet measuredNascent work has begun to examine the effect of directly promoting psychotherapy to potential consumers.
“nascent work has begun to ascertain the effect of directly promoting psychotherapy to potential consumers (Gallo et al, 2015).”
From Stakeholder Perceptions of the Barriers to Receiving and Delivering Exposure-Based Cognitive Behavioral Therapy for Anxiety Disorders in Adult Community Mental Health Settings (2019) · cites this paper as Gallo et al, 2015
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References 15 · Cited by 37
- Authors
- Gallo, K. P., Comer, J. S., Barlow, D. H., Clarke, R. N., & Antony, M. M.
- Affiliations
- Boston University (US)
- Florida International University (US)
- Toronto Metropolitan University (CA)
- Venue
- Journal of Consulting and Clinical Psychology
- Published
- 2015-10
- Volume
- 83
- Issue
- 5
- Pages
- 994-998
- ISSN
- 0022-006X (ISSN-L)
- 1939-2117
- PMC
- PMC4573313
- OpenAlex
- W2284563962
- Cited by
- 37
- References
- 15
- Citations by year
- 2026: 1 · 2025: 2 · 2024: 3 · 2023: 1 · 2022: 2 · 2021: 6 · 2020: 7 · 2019: 5 · 2018: 6 · 2017: 3 · 2015: 1
- FWCI
- 5.45
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Journal of Consulting and Clinical Psychology (publishedVersion, other-oa)
- PubMed (publishedVersion)
- Europe PMC (PubMed Central) (acceptedVersion)
- PubMed Central (acceptedVersion)
- OpenBU (Boston University) (submittedVersion)
- Funders
- Sponsor name not included
- Association of Behavioral and Cognitive Therapies
- National Institute of Mental Health (K23 MH090247)
- Topics
- Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Social Sciences › Business, Management and Accounting › Marketing › Marketing and Advertising Strategies
- Keywords
- direct-to-consumer marketing, psychological intervention, treatment-seeking intention, emotional symptoms
- MeSH terms
- Direct-to-Consumer Advertising, Adolescent, Attitude to Health, Mental Disorders, Female, Follow-Up Studies, Humans, Male, Patient Acceptance of Health Care, Psychotherapy, Random Allocation, Students, Intention
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